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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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December 08, 2024

Phil in service is absolutely wonderful. On schedule and completed in very short wait time. More

by nomadRobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Phil provided you with such great service. Timeliness and quality are our priorities, and it’s wonderful to know we hit the mark. We appreciate your support!

December 08, 2024

Every employee I came in contact with was extremely professional courteous Andy Fisher. Shane is a top plus service manager. I give him an A+ as well as everybody else I came in contact with. I will be More

by DANASINELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We truly appreciate your kind words about our team. It’s great to hear that Andy and Shane made such a positive impression. We look forward to being your go-to service department for all your vehicle needs!

December 08, 2024

First time meeting Shane Hicks, ( service advisor). He was great! He explained everything to me to my understanding. I know I will be using him for future appointment service. Thanks! 👍🏼 More

by GAAANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that Shane provided you with such great service. We look forward to seeing you again for your future appointments!

December 07, 2024

It took me three times to call to make service appointment. I left two messages and no one ever called back. Finally on the third call I was able to make appointment More

by cindiwittlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Cindi, thanks for sharing your experience! We're thrilled to hear you ultimately secured your appointment. We apologize for the initial hiccups in communication and appreciate your patience. Your feedback helps us improve our service for everyone. Looking forward to serving you better next time!

December 07, 2024

Always easy to work with make easy to make an appointment I can choose my time More

by DMTHALKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience! Making appointments convenient for you is a top priority. Your feedback motivates us to keep improving. Thanks for sharing!

December 07, 2024

Great service as always. Phil always explains things to me and keeps my car in great shape!! More

by SGOMEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zeto
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phil is providing you with excellent service and clear explanations. Keeping your car in top shape is our priority, and your feedback means a lot to us. Looking forward to your next visit!

December 07, 2024

The staff is knowledgeable, friendly, and informative. The car is always done printing the estimated time, I always have a loaner car if wanted and if not there are always ample refreshments and snacks a More

by hujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our staff and amenities. Providing top-notch service and comfort is our priority. We look forward to seeing you again soon!

December 07, 2024

Shane is an absolute stud! Great service as always. Been coming here for seven years More

by Dxs080jpgex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experiences with Shane and appreciate your loyalty over the years. Your support means the world to us!

December 07, 2024

Everything was done to spec. However the Zactac service that I purchased when I got the car seems to attract dirt rather than repel it. More

by paulcechovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback! We're glad everything was completed to your satisfaction. We appreciate your input about the Zactac service and will pass it along to our team. Your insights help us improve and provide the best experience possible.

December 07, 2024

I’m happy to take my car there they are very nice and professional at there job More

by LEWIW.CRAIG1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service.

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