Back

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

Sort by
December 11, 2024

Excellent Service Adisor. Myron, as always, was extremely knowledgeable, patient and respectful to my concerns. My SUV was washed AND vacuumed very thoroughly! More

by KUHKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons, Service
Dec 12, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your excellent experience with Myron! Our team takes pride in providing top-notch service, and it’s great to know your SUV received the care it deserves. Thank you for sharing your feedback!

December 11, 2024

I appreciate it being an easy, smooth process from time of check in to being informed about my car status/suggested services to picking my vehicle up. My loaner car smelled like smoke, which my advisor war More

by RF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Dec 12, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience and appreciated the updates about your vehicle. We apologize for the loaner car's odor and will address this with our team to improve for future visits. Your feedback is invaluable!

December 10, 2024

Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. More

by JON.MacKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jon! We're thrilled to hear that you had a great experience and found value in our service. We appreciate your support and look forward to serving you again in the future!

December 10, 2024

Phil Zito is outstanding in service and courtesy. Timely service, car very clean. Thank you very much. Dr. Campbell More

by campbelljmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 11, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review, Campbell! We're thrilled to hear that Phil provided you with outstanding service and a clean car. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

December 10, 2024

No matter what the service issue, something as small as a low tire, oil change, or warranty issue, Phil is always, pleasant prompt, and fully explains the scope of the matter. Phil is outstanding and is the More

by Joanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 11, 2024 -

Superstition Springs Lexus responded

Joanie, thank you for your fantastic review! We're thrilled to hear that Phil has consistently provided you with outstanding service. Our team takes pride in delivering a pleasant experience, and your feedback truly motivates us to keep up the great work!

December 10, 2024

Service technician was Efficent, friendly and followed through. Clear in discussion on both stop off and pickup. More

by cgouldaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that our technician provided efficient and friendly service. Clear communication is key for us, and we're glad it made your experience positive. We appreciate your support!

December 10, 2024

Chris took care of me. The parts department didn’t order my liftgate parts last Monday so he got me a loaner for 4 days! Repair was completed Monday 12/9. Everything appear More

by Dogthegolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates, Financial Department
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear Chris provided excellent service and that your repair went smoothly. We appreciate your loyalty over the years and look forward to continuing to take great care of you!

December 10, 2024

Chris did a great job of explaining what my service entailed. He had my service complete when he said it would be and ensured it was done right. More

by BRYANFOSSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 11, 2024 -

Superstition Springs Lexus responded

Thanks, Bryan! We're thrilled to hear Chris provided clear explanations and completed your service on time. Our team strives for excellence, and your feedback means a lot to us. We look forward to serving you again!

December 09, 2024

Not pushy, listened to what I wanted and then found the car and color combination I liked Good follow up with tech support More

by debbiehudson12
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Superstition Springs Lexus responded

Debbie, thanks for the fantastic review! We’re glad to hear our team listened to your needs and helped you find the perfect car. We always strive for great follow-up and support. Enjoy your new ride!

December 09, 2024

Car purchase was awesome! The finance manager found me a great rate and my salesperson was awesome More

by kathyhodgescherich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Kathy! We're thrilled to hear about your positive experience with our finance team and salesperson. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Enjoy your new ride!

...
23
...