Back

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

Sort by
December 13, 2024

Your sales person Lorelei recognized my needs and what I am looking for. Then patiently explained the vehicle details. She was very efficient and kind. I greatly appreciate her help. Her manager was very he More

by ananda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Reynoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you, Ananda! We're thrilled to hear about your positive experience with Lorelei and her manager. It's great to know they provided the support you needed. Enjoy your new vehicle, and we hope to see you again soon!

December 13, 2024

Superstition springs Lexus always takes great care of my Family and vehicles. I have purchased the last 10 cars from them over the past 7 years. They have been awesome each and every time! More

by VCINVESTOR2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Inocencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experiences with us. It's an honor to be part of your automotive journey. We look forward to continuing to provide exceptional service for you and your family!

December 12, 2024

A key reason for purchasing another Lexus was dealing with Easton, an excellent representative of Lexus. To get the car I wanted, it took nearly 6 weeks of working with Easton on what specifically I want More

by RENE.BEAUCHAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb McIntyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise who helped me with understanding the RX systems
Dec 13, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Rene! We're thrilled to hear about your positive experience with Easton and your continued loyalty to Lexus. We appreciate your suggestion regarding the garage door opener and will forward it to our team. Your insights help us enhance our service!

December 12, 2024

Shane the service advisor does an excellent job. He is very knowledgeable and helpful. I’m always happy with my service experience. I really appreciate the car wash and vacuuming. I’ll highly recomm More

by joanne.kuebler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Dec 13, 2024 -

Superstition Springs Lexus responded

Thank you, Joanne! We're thrilled to hear about your positive experience with Shane and our services. Your kind words and recommendation mean a lot to us. We look forward to continuing to provide you with excellent service in the future!

December 11, 2024

Phil is outstanding service manager, very prompt and helpful with required decisions. Very responsive with best interests of the customer a high priority. More

by IMMACKAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 12, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback! We’re thrilled to hear that Phil made such a positive impact on your experience. Our team always strives to prioritize our customers, and it’s great to see that reflected in your review!

December 11, 2024

My service advisor, Alan Rogers, was fantastic. Service was performed on my vehicle while I waited, and it was finished in the expected time frame. My car was clean and beautiful when it was delive More

by m.ddwebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Dec 12, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Alan and our service team. It’s great to know your vehicle was well taken care of. We appreciate your feedback and look forward to serving you again soon!

December 11, 2024

Jake was attentive and concerned about any issues I have experienced with my Lexus NX. More

by AAZRETAILSOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Dec 12, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Jake. Our team is dedicated to providing excellent service, and it's great to know that your concerns were addressed. We appreciate your feedback and look forward to serving you again!

December 11, 2024

First time there since 2008. I felt welcome. Service advisor, Myron, explained the service to me and said he would call when the car was ready. More

by Tinamullen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Dec 12, 2024 -

Superstition Springs Lexus responded

Tina, we're thrilled to hear about your positive experience! It's great to know Myron made you feel welcome and provided clear communication. We appreciate your feedback and look forward to seeing you again soon!

December 11, 2024

Phillip is an outstanding service advisor. Always honest and very helpful. I never feel like I’m being taken advantage of. More

by FRJIMENEZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that Phillip provided you with honest and helpful service. Our team is dedicated to ensuring a positive experience for all our customers. We appreciate your feedback!

December 11, 2024

Your service is very good. I would rather have fewer emails. I don’t respond well to nagging. More

by MARYALANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 12, 2024 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Nicholas! We're thrilled to hear that Israel and our finance team provided you with the support you needed. Your experience matters to us, and we appreciate you sharing it!

...
22
...