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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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December 13, 2024

I would recommend Superstition Spring Lexus and my advisor Phil Zito. Phil will go out of his way to be sure you get the best service possible! More

by cfkinney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phil provided you with exceptional service. Our team always strives to go above and beyond for our customers. Your recommendation means a lot to us!

December 13, 2024

Great customer service, definitely will be going back! Everything was done as they said it would be! More

by l_miller07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with our customer service. We look forward to welcoming you back soon and delivering more of the same great service!

December 13, 2024

Philip was friendly, knowledgeable and professional. I always receive excellent service from Superstition Springs Lexus! More

by MS.ALLISONDENISEGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks, Allison! We're thrilled to hear that Philip provided you with excellent service. Our team takes pride in being friendly and knowledgeable, and we appreciate your kind words. Looking forward to seeing you again at Superstition Springs Lexus!

December 13, 2024

Superstition Springs Lexus provides quality service, a very professional staff, and always accommodates your vehicle needs. More

by maalvarez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team and appreciate your kind words about our service. Your satisfaction is our priority, and we look forward to supporting your vehicle needs in the future!

December 13, 2024

The servicing of my vehicle was done in a friendly and in a timely manner, as always More

by dms616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the great review! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our priority, and we look forward to serving you again soon!

December 13, 2024

Phil Zito is is absolutely the best service consultant ever! He is the consummate professional, friendly, knowledgeable and always makes the customer feel welcome. The facilities are always clean, well More

by RHANSEN741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with Phil. Our team strives to provide excellent service and a welcoming environment, and it’s great to know we hit the mark. We appreciate your feedback and look forward to seeing you again!

December 13, 2024

Custom service is excellent with prompt attention and accommodation to your need. Definitely would recommend this dealership. More

by raj91110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 16, 2024 -

Superstition Springs Lexus responded

Raj, thank you for the fantastic feedback! We're thrilled to hear you had such a positive experience with our custom service. Your recommendation means a lot to us. We look forward to serving you again!

December 13, 2024

Very friendly, courteous and efficient. I do appreciate the use of a rental car while car is being serviced. More

by Rnr-goldcanyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience with our team and enjoyed the convenience of a rental car. Your satisfaction is our top priority, and we look forward to serving you again!

December 13, 2024

Bought BMW at this dealership 2 months ago and was sold a warrantee. They were not able to figure out issue and found nothing wrong so had to return to dealership to show them even though when appointment w More

by ckgarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myron
Dec 16, 2024 -

Superstition Springs Lexus responded

We understand how frustrating it must have been to face challenges with your vehicle after purchasing it from our dealership. While we strive to provide efficient and accurate service, it’s clear we fell short in addressing your concerns promptly during your visits. To ensure that we thoroughly address the situation and provide the support you deserve, we encourage you to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

December 13, 2024

Shane is a good consultant and is very knowledgeable. Cost of service is expensive. Products are reasonable but labor costs are high. More

by BNSMACKEY
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 16, 2024 -

Superstition Springs Lexus responded

Our team strives to deliver exceptional care, and it’s great to know Shane made a positive impression. We understand your concerns about labor costs, and we aim to ensure our pricing reflects the quality and expertise we bring to every service. To address any specific questions or discuss your experience further, please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

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