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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
963 Reviews

963 Reviews of Superstition Springs Lexus - Service Center

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December 19, 2024

Friendly Knowledgeable Great Service. Will definitely come back for any future service needs Happy Holidays More

by MWBOS111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service department
December 19, 2024

Service was friendly and efficient; car was ready at time promised. Staff communicated well; appoint easy to book. More

by cldimaria83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that you had a positive experience with our team. We strive for efficiency and great communication, so it’s wonderful to see that reflected in your visit. Looking forward to serving you again!

December 19, 2024

The customer service team was great. The sales guy I talked to was very informative. More

by XPLODE_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Dec 20, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with our customer service and sales team. Your feedback means a lot to us, and we're here to provide great support whenever you need it!

December 19, 2024

Have used Superstition Springs Lexus for over 5 years and I have always been impressed. More

by kbakerazfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks / Service Coordinator
Dec 20, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you've had such a positive experience with us over the years. Your continued support means a lot, and we look forward to serving you for many more to come!

December 19, 2024

I appreciate the professionalism displayed by your staff. Shane was excellent and answered all of my questions. More

by GILBERTOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Dec 20, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Shane. Our team prides itself on professionalism and customer service, and it’s great to know we met your expectations. We look forward to serving you again!

December 19, 2024

Philip takes great care of us. Even when he is busy he still takes the time to meet our needs. More

by KSTALLEY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip in Service Dept.
Dec 20, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear that Philip is providing you with such exceptional service! His dedication to meeting your needs, even during busy times, truly sets us apart. Thank you for sharing your positive experience!

December 19, 2024

Phil Zito is by FAR the best service advisor! Been to Lexus Chandler service is meh. Phil at Lexus Superstition Springs is the BEST More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 20, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Phil made such a positive impact on your experience. Our team strives to provide top-notch service, and it’s great to know Phil is delivering just that. We appreciate your support and look forward to serving you again!

December 19, 2024

We have always been treated with kindness and respect by Theo in sales to Phil in service and everyone in between. We love getting a clean car back after being serviced. . More

by glenntmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experiences with Theo and Phil. Our team takes pride in providing excellent service and ensuring your car shines after every visit. We appreciate your support and look forward to serving you again soon!

December 19, 2024

Service was easy to schedule with Phil Zito. Loaner vehicle provided was excellent and all services were completed. More

by FRANKTADDONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Phil Zito
Dec 20, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Frank! We're thrilled to hear you had a smooth experience with Phil and enjoyed the loaner vehicle. Your satisfaction is our priority, and we look forward to serving you again!

December 19, 2024

Phillip is always kind and a pleasure to work with. He’s very professional and knows what he’s doing. More

by KARLENEATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zitto
Dec 20, 2024 -

Superstition Springs Lexus responded

Karen, thank you for your fantastic feedback! We're thrilled to hear that our customer care team has made such a positive impression. Your satisfaction is our top priority, and we’re here to support you anytime. Looking forward to serving you again!

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