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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

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December 22, 2024

Very accommodating friendly and helpful with explaining what needs to be done on my car More

by rhurliman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that you found our team friendly and helpful. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

December 22, 2024

They have professionally performed the necessary maintenance on my ES-350 always to my satisfaction. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Bill! We're thrilled to hear you're satisfied with the maintenance on your ES-350. Our team strives for excellence, and your support means a lot to us. Looking forward to keeping your vehicle in top shape!

December 22, 2024

Helpful service department. Meeting my needs and reaching out to make sure all works well for me.. More

by OJBUSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear that our service department met your needs and proactively checked in. Your satisfaction means a lot to us, and we’re here to help anytime!

December 22, 2024

Chris took care of me. Car was ready in a reasonable timeframe and the loaner helped me continue to work. Check in and check out times are always good too. Good servic More

by karihansen68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Chris provided you with great service and that the loaner car made your day easier. Your feedback on our check-in and check-out process is much appreciated. We look forward to serving you again!

December 22, 2024

Shane is great. Very smooth and professional service. Will continue to come back to this dealership. More

by George J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for your awesome review, George! We're thrilled to hear that Shane provided you with smooth and professional service. We look forward to welcoming you back to our dealership anytime! Your support means a lot to us.

December 22, 2024

Been going here for years for my service needs and always have a good experience. More

by KELLYLOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for your kind words, Kelly! We’re thrilled to hear that you’ve consistently had a great experience with us over the years. Your loyalty means a lot, and we look forward to continuing to serve you!

December 22, 2024

Kept me up to date with the progress and additional services recommended . Ample cold beverages More

by BOBOTOOLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that you appreciated our communication and enjoyed the cold beverages. Your satisfaction is our priority, and we look forward to keeping you updated in the future!

December 22, 2024

Great dealership. Main reason we bought 2 cars here. They stand behind their product, and have earned our trust. Thank you Phillip! More

by MKOCH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with us and that Phillip made a great impression. We appreciate your trust and look forward to serving you again in the future!

December 21, 2024

Conscientious salesman (Theo Notario) and capable service team (Alan Rogers). We just purchased our second car with Superstition Springs Lexus! More

by dltt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Director
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Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Theo and Alan. Congratulations on your second car purchase! We appreciate your continued trust in Superstition Springs Lexus and look forward to serving you again. Enjoy your new ride!

December 21, 2024

They gave me a loaner car and repaired my beautiful Lexus and treated me well. More

by SNORRIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Dec 23, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with your loaner car and repairs. Our team always aims to treat customers like family. Enjoy your Lexus, and we look forward to seeing you again!

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