Back

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,096 Reviews

1,096 Reviews of Superstition Springs Lexus - Service Center

Sort by
December 27, 2024

Everyone you meet from the people who greet you when you pull up for service. To the advisor when you return for retrieval of your car are pleasant and helpful. I appreciate their customer service. More

by IKARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Dec 30, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that our team made such a positive impression on you. Providing excellent customer service is our priority, and it’s great to know you felt valued during your visit. We look forward to serving you again!

December 27, 2024

I always have a perfect visit with Phil steering the Lexus service ship. I've been with Phil Zito for many years and he is the best service advisor Zimmer ever had Dr. Merrill R Karp More

by RKARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
Dec 30, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your positive experiences with Phil! His dedication to exceptional service truly shines, and we appreciate your loyalty over the years. Thank you for sharing your feedback; it means a lot to us!

December 27, 2024

This dealership is always very prompt at setting up appointments for me and is very good about the services provided! More

by Orion Cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
Dec 30, 2024 -

Superstition Springs Lexus responded

Thanks, Orion! We're thrilled to hear you had a great experience with our team. Our goal is to provide prompt and quality service, and your feedback means a lot to us. We look forward to seeing you again soon!

December 27, 2024

Prompt and reliable service ! Service was completed promptly and rhis dealership is always reliable! Very satisfied More

by LINDA_G_GRAHAM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 30, 2024 -

Superstition Springs Lexus responded

Thank you, Linda! We're thrilled to hear you had a great experience with our team. Your satisfaction is our top priority, and we appreciate your kind words about our service. Looking forward to seeing you again soon!

December 26, 2024

Competitive pricing for tires and installation. Good service experience. I would recommend them for service. More

by selmeraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Dec 30, 2024 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our competitive pricing and service. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 25, 2024

I was greeted quickly. My service advisor is friendly and always very helpful even on Christmas Eve! More

by LBUSHOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 30, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with our service advisor, even on Christmas Eve. Your kind words motivate us to keep delivering excellent service. We appreciate your support!

December 25, 2024

A HUGE THANK YOU to Alan Rogers and the service technicians for making sure that I had my vehicle was out the Service Department the same day! They rushed ordered the parts to be delivered later th More

by Greg O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Dec 30, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Greg! We’re thrilled to hear about your positive experience with Alan and our service team. Your loyalty means the world to us, and we’re glad we could help your family during the holidays. Wishing you a Merry Christmas from all of us!

December 25, 2024

Very happy service, very happy to choose Lexus. ☺️☺️☺️☺️,The staff is very patient. Thanks very much. I have a little suggestion, that is,I hope the car wash service can be more advanced next time. More

by Xiyan xu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Dec 30, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Your suggestion about the car wash service is appreciated, and we'll definitely take it into consideration for the future. Enjoy your Lexus!

December 25, 2024

Phil did a great job managing my service. No hassel, fast, and to the point. More

by brett.dunlap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Brett! We're thrilled to hear that Phil provided you with a hassle-free experience. Our team strives for efficiency, and it’s great to see that reflected in your service. We appreciate your support!

December 25, 2024

Phillip, my service representative , is excellent. His service has always been great over many years. More

by FMKM.MEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip, service representative deserves 5 stars
Dec 30, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Phillip. Our team prides itself on delivering excellent service, and it's great to know that we've met your expectations over the years. Your support means a lot to us!

...
12
...