Superstition Springs Lexus - Service Center

Service consultant Wes I moved to Arizona in September had a bad experience at Chandler Lexue. Tried SUperstition Springs Lexus treated like gold and my service tech was ou I moved to Arizona in September had a bad experience at Chandler Lexue. Tried SUperstition Springs Lexus treated like gold and my service tech was outstanding unlike my awful experience at Chandler Lexus service. Thanks they have my business and I've told everyone I could find. Regards Sheryl McCormick More

Ripped off! I went in for a simple reset of a system and was provided with one of the oldest rip offs in the book. I needed a new gas cap and minor adjustments I went in for a simple reset of a system and was provided with one of the oldest rip offs in the book. I needed a new gas cap and minor adjustments to reset the warning light. I had done my homework and been assured of the possibility of the ease of a solution to a minor problem. I truly wanted to trust that the SS Lexus service consultant (that treated me with respect during my first visit would continue to do so). Unfortunately, I was at the dealership from 0830 until approximately 1600. I eventually was charged nearly $1000, and provided a laundry list of problems. It is sad to see an organization exhibit bad business practices, especially during a high holy week. Regrettably, I must warn others so that such behavior can be diminished in the future. Reverend William Jefferson More

So I have visited this dealership on 3 occasions, all for the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they think is wrong, and that I should replace this or that, So after replacing 3 major items totaling thousands of dollars in unneeded repairs. All they can offer is having a new technician look at my car...of course they will have to charge me for multiple hours of diagnostic work so the new technician can recheck the other technicians work. After I complained bitterly, the only response was that they are a business and need to make money. More

I have come to the dealership for oil changes and will continue to pay the higher price because I am treated so well. At my first service, I was informed that they were doing a recall on a part in my car continue to pay the higher price because I am treated so well. At my first service, I was informed that they were doing a recall on a part in my car and that they would go ahead and fix for me since my car was already there!!! Thank you guys!!! More