Superstition Springs Lexus - Service Center

So I have visited this dealership on 3 occasions, all for the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they the same problem with my Lexus, On all 3 occasions they have failed to determine the problem. But that has not stopped them from asserting what they think is wrong, and that I should replace this or that, So after replacing 3 major items totaling thousands of dollars in unneeded repairs. All they can offer is having a new technician look at my car...of course they will have to charge me for multiple hours of diagnostic work so the new technician can recheck the other technicians work. After I complained bitterly, the only response was that they are a business and need to make money. More

I have come to the dealership for oil changes and will continue to pay the higher price because I am treated so well. At my first service, I was informed that they were doing a recall on a part in my car continue to pay the higher price because I am treated so well. At my first service, I was informed that they were doing a recall on a part in my car and that they would go ahead and fix for me since my car was already there!!! Thank you guys!!! More