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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,068 Reviews

1,068 Reviews of Superstition Springs Lexus - Service Center

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October 16, 2019

Rip-off Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car d More

by Iron man
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Wright
Oct 18, 2019 -

Superstition Springs Lexus responded

We offer fair price for the high quality services we perform. We are sorry to learn about your 1 star review and would like to know how we could improve the rating. Please reach out to our general manager, Brent Adkisson, at 855-658-2703 at your earliest convenience.

August 24, 2017

Terrible Service The service center is terrible. I got my car washed there and they cracked my bumper. They weren't even trying to fix it at first. The manager James C More

by Shaulen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Cross
May 05, 2017

Love my car This place rocks.. great customer service, excellent complimentary coffee and snack bar, info migjt for the ladies, and I always look foward to seeing More

by Weparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 15, 2017 -

Superstition Springs Lexus responded

We are so glad to hear that you enjoyed the refreshments at our dealership! James always looks forward to seeing you as well. Thanks for sharing.

May 02, 2017

Love working with Shay Well this is the first car that we have bought from Shay at Superstition Springs Lexus and we plan on seeing him in another three years when their le More

by Very happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Gonzales
May 15, 2017 -

Superstition Springs Lexus responded

Shay was happy to help you during your time at SSL! We look forward to helping you in the years to come. Thanks!

August 18, 2015

Excellent Technology Specialist - Emily Waite I have a 2015 RC 350 F-Sport, and there were a few options in setting up my new vehicle that Emily Waite helped me with. She is very knowledgeable an More

by GearHeadPeter - The Car Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Black, Angel Acedo
August 10, 2015

The best!! Thank you James and staff at Superstition Springs Lexus! I've had nothing but the best customer service experiences at this dealership. They are very More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Angel and Wesley
August 09, 2015

Excellent Experience I cannot say enough great things about this Lexus location. James and Angel are absolute gems, they took such good care of me and my car. I highly rec More

by Kortni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Black, Angel Acedo
August 07, 2015

Awesome this dealership (especially the service area) was clean, professional, service was amazing, workers very friendly. I live in surprise and I will make More

by goravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES BLACK
August 06, 2015

Great Service! Emily Waite Called dealership for technology help and got it the same day with Emily Waite. Great service and support! Thanks again, Emily! The Lexus Certified More

by dwelbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Waite
August 06, 2015

5 star service! I came to Superstition Springs Lexus for the first time, I was greeted with 5 star service from the moment I drove in! Everyone so very helpful and re More

by chandler222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Black service director
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