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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,092 Reviews

1,092 Reviews of Superstition Springs Lexus - Service Center

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March 21, 2022

Friendly service, all questions fully answered and explained. Easy to make appointment. Provided loaner car. More

by msdershowitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
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Mar 22, 2022 -

Superstition Springs Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 15, 2022

From purchase, finance and service thereafter, my encounters with staff at Superstition Springs Lexus has been nothing but pleasant. More

by shantell.artley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra
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Mar 16, 2022 -

Superstition Springs Lexus responded

Thank you for your positive feedback!

March 15, 2022

Phillip took good care of us! The service at Superstition Lexus is excellent. We recommend Superstion Lexus. More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
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Mar 16, 2022 -

Superstition Springs Lexus responded

Kimberly, thank you for your positive feedback!

March 12, 2022

My service rep Dan S. is exceptional. Very happy with the timeliness of services when my vehicle has been in. More

by D.Budd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan S, Nikki Van Doran
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Mar 14, 2022 -

Superstition Springs Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 09, 2022

Very personable. Prompt and on time. Great job on the car. Enjoyed having a loaner. More

by bikemikemarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Mar 10, 2022 -

Superstition Springs Lexus responded

Thank you for your positive feedback!

March 08, 2022

Had a great trip in for routine service Dan was fantastic on getting me in and helping me with an issue there was with the car that I didn't know was there. More

by Greenmonster01510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Nikki Van Doran
Report | Print
Mar 09, 2022 -

Superstition Springs Lexus responded

Thank you for your positive review!

March 06, 2022

This dealership is the king of no. I'm sorry but we can't....I'm taking my Lexus to Riverview Toyota going forward! More

by Pcleili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All Service Agents, Nikki Van Doran
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Mar 07, 2022 -

Superstition Springs Lexus responded

We want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience.

March 06, 2022

Love everything about the Dealership! They know how to deliver customer service! The staff and GM are great! More

by Jen Salazar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy,Marc ,Brent
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Mar 07, 2022 -

Superstition Springs Lexus responded

Thank you for your positive review, Jen!

February 25, 2022

This dealership offers great service. My service adviser, Randy, is thorough and very helpful. I highly recommend him. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wright
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Feb 28, 2022 -

Superstition Springs Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Julie!

February 19, 2022

Service has always been great, service advisor helpful, reasonable prices, and always able to get an appointment within a few days. Can’t imagine going anywhere else. Thanks! More

by V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wright
Report | Print
Feb 21, 2022 -

Superstition Springs Lexus responded

Thank you for your positive review!

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