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Superstition Springs Lexus - Service Center
Mesa, AZ
1,050 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,050 Reviews of Superstition Springs Lexus - Service Center
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October 16, 2019
Rip-off Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car d Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car does not wander and no wear on the tires. They said it was a “preventative suggestion “. Would not look me in the eye. Salesman tried to get me on a test drive for a $100 gift card but reneged on that also. Love Lexus but not these xxxx. More
by Iron man
Employees Worked With
Randy Wright
August 24, 2017
Terrible Service The service center is terrible. I got my car washed there and they cracked my bumper. They weren't even trying to fix it at first. The manager James C The service center is terrible. I got my car washed there and they cracked my bumper. They weren't even trying to fix it at first. The manager James Cross is terrible and needs to be fired. They've had my car for two days and still hasn't given me any calls in regards to fixing it and when I'll get my car back. James has been avoiding my calls and Ive been having to pay for car fair because they didn't give me a rental . More
by Shaulen
Employees Worked With
James Cross
May 05, 2017
Love my car This place rocks.. great customer service, excellent complimentary coffee and snack bar, info migjt for the ladies, and I always look foward to seeing This place rocks.. great customer service, excellent complimentary coffee and snack bar, info migjt for the ladies, and I always look foward to seeing my car salesman James.. extremely knowledgeable about Lexus which is what sold me to trade my BMW for the ES350..Great car + Great dealership = HAPPY CUSTOMER A!😁 More
by Weparker
Employees Worked With
James
May 02, 2017
Love working with Shay Well this is the first car that we have bought from Shay at Superstition Springs Lexus and we plan on seeing him in another three years when their le Well this is the first car that we have bought from Shay at Superstition Springs Lexus and we plan on seeing him in another three years when their lease is up he is the most easiest man in the world with very kind considerate and caring he actually listen to us More
by Very happy
Employees Worked With
Shay Gonzales
August 18, 2015
Excellent Technology Specialist - Emily Waite I have a 2015 RC 350 F-Sport, and there were a few options in setting up my new vehicle that Emily Waite helped me with. She is very knowledgeable an I have a 2015 RC 350 F-Sport, and there were a few options in setting up my new vehicle that Emily Waite helped me with. She is very knowledgeable and is great to work with. If you need help with setting up your New or Used Lexus then go see Emily. Angel is great to work with, and really pays attention to the smallest of details. Regards, Peter More
by GearHeadPeter - The Car Guy
Employees Worked With
James Black, Angel Acedo
August 10, 2015
The best!! Thank you James and staff at Superstition Springs Lexus! I've had nothing but the best customer service experiences at this dealership. They are very Thank you James and staff at Superstition Springs Lexus! I've had nothing but the best customer service experiences at this dealership. They are very friendly, knowledgeable, and always go above and beyond to help me and ensure my happiness. I will continue to buy from this dealership and will never take my car anywhere else for service! Thanks again!! More
by KM
Employees Worked With
James, Angel and Wesley
August 09, 2015
Excellent Experience I cannot say enough great things about this Lexus location. James and Angel are absolute gems, they took such good care of me and my car. I highly rec I cannot say enough great things about this Lexus location. James and Angel are absolute gems, they took such good care of me and my car. I highly recommend Superstition Lexus and will not take my business anywhere else. Thanks guys! More
by Kortni
Employees Worked With
James Black, Angel Acedo
August 07, 2015
Awesome this dealership (especially the service area) was clean, professional, service was amazing, workers very friendly. I live in surprise and I will make this dealership (especially the service area) was clean, professional, service was amazing, workers very friendly. I live in surprise and I will make the drive to mesa every time i need service or maintenance on my vehicle. I was blown away. they make you feel like family. not enough words can express my gratitude and thanks to an amazing service center. And it starts with James Black. He sets the tone. What an amazing man. More
by goravens
Employees Worked With
JAMES BLACK
