Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,097 Reviews

1,097 Reviews of Superstition Springs Lexus - Service Center

Sort by
January 18, 2025

If you are buying a used car from this dealership, make sure that you have it evaluated by a reputable repair shop. They sold me a car that had an oil leak that should have been easy to see if they had don More

by RobPersinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Okolita
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 16, 2025

Service department is great, always pleasant and efficient. Reasonable and honest advice on repairs and service More

by LANTURN.567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hicks
Report | Print
Jan 17, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service department. Our team strives to provide honest and efficient support, and your feedback truly motivates us. We look forward to serving you again!

January 16, 2025

All the employees are very helpful and eager to assist in any way. Happy to bring my vehicle for service More

by MSCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen rogers
Report | Print
Jan 17, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear our team made your service experience enjoyable. We look forward to seeing you again soon and continuing to provide excellent support!

January 15, 2025

Brakes were squeaking but no brake recommended. The noise was so bad had to be replaced by someone else. More

by emmarussell2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Brightman
Report | Print
Jan 17, 2025 -

Superstition Springs Lexus responded

Emma, it’s concerning to hear that the brake noise continued and required attention from another service provider. We always strive to ensure thorough inspections, and your feedback helps us improve. We would like the opportunity to review your visit in more detail. Please reach out to Mike McGee, our Service Director, at customerrelations@sslexus.com.

January 14, 2025

Phil was very efifcient. He was organized. He was helpful and had great communication skills. More

by jablard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in service department
Report | Print
Jan 15, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Phil. His efficiency and communication skills are truly valued, and we're glad he made a great impression. Your feedback motivates us to keep delivering exceptional service!

January 13, 2025

Lexus service assures owners to get high miles on their vehicles. It costs more, but avoids breakdowns and potential expensive repairs later on. The 10K oil change does far more than "change the oil". More

by BOBREDERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Chris
Report | Print
Jan 14, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Bob! We're thrilled to hear that you're enjoying the benefits of our service and that your vehicle is performing like new. We appreciate your understanding of the value we provide and look forward to serving you again. Safe driving!

January 13, 2025

Did the work within 5% of estimated. Very kind personnel. Nice job cleaning the car. More

by robinfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Vito, Alan - service Rep.
Report | Print
Jan 14, 2025 -

Superstition Springs Lexus responded

Thank you! We're glad to hear you appreciated our team's kindness and the thorough cleaning of your car. We strive for accuracy in our estimates and will keep aiming for that 100%. We appreciate your feedback and support!

January 13, 2025

I have used Easton McIntosh at Superstition Springs Lexus for years and bought several vehicles through him. He is excellent! More

by PAULPATTYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Superstition Springs Lexus responded

Thanks, Paul! We're thrilled to hear about your positive experiences with Easton at Superstition Springs Lexus. Our team is dedicated to providing excellent service, and it’s great to know you’ve found that with us. We look forward to seeing you again for your next vehicle!

January 12, 2025

The Service people at Superstition Springs Lexus are all phenomenal! We're always appreciative of they're concerns about our car. More

by CESALEVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Report | Print
Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a fantastic experience with our service team. Your appreciation motivates us to keep providing the best care for your vehicle. Looking forward to seeing you again!

January 12, 2025

Brought my Lexis in for an oil change. The work was done within an hour. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the great review, Pat! We're glad to hear your oil change was quick and efficient. We strive to provide top-notch service, and it's wonderful to know we met your expectations. Looking forward to seeing you again!

1
2
...
110