
Superstition Springs Lexus
Mesa, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More
Superstition Lexus, is five stars across the board , excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! excellent customer service, treat you like family, helped get us I. The car we wanted. Michael Wu was our salesmen and he is awesome!!!!! More
So I’ve dealt with many Lexus dealerships and I will say this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was e this is the least organized one. They were my least favorite one to deal with as they made my experience ordering a gx near impossible. Bernard was essentially our first person to deal with when ordering the car and not only was he late, he was unapologetic, told me we were mistaken on having an appointment to begin with and very rude. The sales girl we originally had met with and who was in charge of our order left in July after telling us our car was being built and after that I was not contacted until I reached out in September wondering when my car would be ready. Not only did they say it wasn’t in production they also said that they didn’t have my order. I had to find my voice with them in order to be heard. It was an unpleasant situation. Finally Michael Wu stepped in and saved the day. Since day 1 of contact he has been not only communicative but he has been kind and patient. I’m not sure how Lexus found him but he is by far the best employee there. His customer service experience is top notch and we feel extremely lucky that he was the one who helped us. We are happy with our GX and I would recommend Lexus but with the stipulations that they go with Michael Wu and avoid Bernard. More
Professional people, overall a good experience. Went above and beyond and I would highly recommend! Went above and beyond and I would highly recommend! More
Great service—professional, friendly and convenient. Nice staff. Would recommend this dealership to friends and family. Nice staff. Would recommend this dealership to friends and family. More
Myron took good care of my Lexus. The repairs were done quickly and professionally. I really like how thorough the quote is and how easy it is to accept or deny any of the recommended The repairs were done quickly and professionally. I really like how thorough the quote is and how easy it is to accept or deny any of the recommended services. The entire team at Lexus are always great to deal with and I fully trust them to take good care of my Lexus. More
Appreciate Shane and service team replacement of my steering wheel. Job done professionally and as always appreciate the outstanding service! steering wheel. Job done professionally and as always appreciate the outstanding service! More