Superstition Springs Lexus

Five prior Lexus purchases at another Lexus dealer under prior ownership. Following the sale of the dealership, and when I was unable to come to an equitable agreement on price and trade-in, I took a frie prior ownership. Following the sale of the dealership, and when I was unable to come to an equitable agreement on price and trade-in, I took a friends recommendation and tried Superstition Springs. Jim Chikos was easy to work with and offered a very good price and trade-in. Better than I was offered at my former dealership. But on delivery the car had a problem. Wind noise due to a "bubble" in the windshield beading. This was a car brought up from a Tucson dealership where it was prepped so I cannot complain about Superstition Springs preparation department. But they handled the problem quickly, effectively and promptly. From the time I turned in my trade-in to the time my car was delivered they provided a loaner and gas. When my car was ready they provided an explanation of the problem and what they did to fix it. And they cordially went on a test drive to be sure I was satisfied. What more could I ask. Definite highest recommendation. More

These guys are so great! I never believed that we could purchase a Lexus and get the price and the deal that we did. They made this the best car buying experience we have had in 35 years. Great experience purchase a Lexus and get the price and the deal that we did. They made this the best car buying experience we have had in 35 years. Great experience with Jim Chikos. My next purchase will be with him! More

This Internet Sales Manager was very informative and eager to provide answers to all my detailed questions. He was sensitive enough to take care to learn and use my name. He had a wide knowledge of al eager to provide answers to all my detailed questions. He was sensitive enough to take care to learn and use my name. He had a wide knowledge of all the models we inquired about. I was treated respectfully and with dignity. It seemed there wasn't enough he could do to please me, his customer. He introduced me to other staff that I would deal with. He explained the philosophy of his dealership and the owner so I could appreciate their style. He was patient and didn't get pushy about when or how I made a decision to buy, although it spanned a couple weeks. He made himself available at my convenience. All in all, it was an easy process and left me feeling quite satisfied. More

We felt the dealership and personal treated us fairly and professionally. They were straight forward with no surprises or misleading information. Issues were dealt with quickly. We will continue to do bus professionally. They were straight forward with no surprises or misleading information. Issues were dealt with quickly. We will continue to do business with SS Lexus even thou we have to drive past other Lexus dealerships. More

Best Customer Service, friendly, helpful and took care of all the details. Easton made the process simple! SS Lexus, I will always be your customer. all the details. Easton made the process simple! SS Lexus, I will always be your customer. More

I have purchased many vehicles over the years and never have had such a pleasant and hassle free experience. From Sales to Finance it was the first time I had ever traded in 2 vehicles at the same time! have had such a pleasant and hassle free experience. From Sales to Finance it was the first time I had ever traded in 2 vehicles at the same time! I could not have asked for a better team! I have so much stress lifted off my shoulders. My husband and I were extremely impressed over the whole hassle free dealer no pressure - or that usual discomfort you have when you make a huge purchase! We can't say enough about the fabulous deal we got! Bravo Tim and Easton.. Bravo Superstition springs Lexus. You get an A Plus!! More

Brent, I wanted to write and say thank you for such Brent, I wanted to write and say thank you for such incredible service and effortless help while buying my last vehicle. a huge amount of pride. S Brent, I wanted to write and say thank you for such incredible service and effortless help while buying my last vehicle. a huge amount of pride. Sam Strok is not only a benchmark for service, he was a magician as well. He made the deal happen and once in place, had no problem selling me. As the Director of Golf at one of the most private, exclusive clubs in the country, I would like to think I have an understanding of upper echelon customer service. Sam never missed a beat and even delivered the vehicle to my house, FOUR hours away in La Quinta, CA. I told my friends that service our cars at Desert Lexus I would only purchase a car from SS Lexus and Sam is the reason why . I am very particular about service and attitudes and your employees always display exactly what I would expect from a leader in luxury sales. Please continue to do what it is you are doing and know that you are as good as it gets in your business. Cheers, Derek More

This was an excellent sales experience. Both Eric and Peter were very knowledgeable, friendly, and professional. We have purchased from Peter in the past and have recommended several customers to this de Peter were very knowledgeable, friendly, and professional. We have purchased from Peter in the past and have recommended several customers to this dealership. They are the best in the valley. More

I spoke with Mr. Chikos 3 times over the phone before coming to the dealership to look at a used RX 350. Each time we talked he was was straight with the information and facts about the car I was intere coming to the dealership to look at a used RX 350. Each time we talked he was was straight with the information and facts about the car I was interested in. He gave me OTD cost with no B.S. When we met he and the entire staff at SSLexus were easy going with no sales pressure. I ended up buying a new RX 350 from him and I couldn't be more pleased. He stayed at least 2 hours past his closing time on a Saturday night explaining the features of the car. He went Above and Beyond in my book. If I could afford another Lexus, (which I can't), I would call Jim and SSLexus first. More

Outstanding customer service from start to finish. I received a terrific value for my trade in and received an extremely fair purchase price. Absolutely none of the typical car buying hassles or nightma received a terrific value for my trade in and received an extremely fair purchase price. Absolutely none of the typical car buying hassles or nightmares. Everyone was extremely friendly and honest. I went in expecting to have to go through the usual games and negotiating to get a fair deal. This was the first dealership I have walked out of completely satisfied, not only with my car but feeling that I was treated fairly. I definitely recommend Superstition Springs Lexus and will definitely go back for my next car. More