Superstition Springs Lexus

I have purchased Lexus vehicles in Canada and the United States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the States ever since I saw the first Lexus add in Scientific American. I have purchase Lexus vehicles on the East Coast and West Coast. I just met the most authentic sales team I have met in my travels right here in Superstition Springs AZ. I had just had a sales representative at another dealer in Scottsdale sell a vehicle out from under me by going back on a written promise. I checked with the dealership in Superstition Springs. This dealership got me into the same vehicle I lost out on, 4 days after the other sales group cut my legs out from under me. During the whole processes the dealership in Superstition knew nothing about the previous situation. This dealership did not have all the bells and whistle of the first dealership showroom I went too. The bells and whistles at this dealership were their people at the Superstition. I am an old country boy who got lucky in life and what I found out is that good people always beat out glitz and glamor of a pretty show room. Superstition is a winner dealership. Even though it is an extra 1/2 hour from my current dealership, they won my business. If your looking for a Lexus, I would say, drive an extra mile or two and get to know what real services is like. More

One positive review just isn’t enough. I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expe I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expecting to pay for a replacement or reprogramming, but Bernice in the service department not only swapped out the battery for free, she also came outside with me to make sure the key worked and the car responded properly. That kind of service is rare—friendly, helpful, and truly above and beyond. I’ve owned other cars and visited other dealerships, and nothing compares to the level of care and professionalism Lexus provides. I’m incredibly grateful for the team at Superstition Springs, especially Bernice. She reminded me why I’m proud to be a Lexus owner. Thank you for your kindness and outstanding customer service! More

One positive review just isn’t enough. I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expe I stopped by Superstition Springs Lexus Service thinking I needed a whole new key—turns out, it was just a dead battery (rookie mistake!). I was expecting to pay for a replacement or reprogramming, but Bernice in the service department not only swapped out the battery for free, she also came outside with me to make sure the key worked and the car responded properly. That kind of service is rare—friendly, helpful, and truly above and beyond. I’ve owned other cars and visited other dealerships, and nothing compares to the level of care and professionalism Lexus provides. I’m incredibly grateful for the team at Superstition Springs, especially Bernice. She reminded me why I’m proud to be a Lexus owner. Thank you for your kindness and outstanding customer service! More

Helpful staff, great service, helped resolved and addressed an issue post pirchsse quickly and efficiently. addressed an issue post pirchsse quickly and efficiently. More

Understanding. Compassionate. Kind. Knowledgeable. Efficient. Just a few words to describe this dealership. Loreli was a complete gem. So grateful for her help Compassionate. Kind. Knowledgeable. Efficient. Just a few words to describe this dealership. Loreli was a complete gem. So grateful for her help throughout this process. I dreaded car shopping but these employees gave me hope. Thank you to everyone ❤️ More

Stopped by Superstition Springs Lexus for oil change and ended up buying a car. No pressure and everyone was great to work with. ended up buying a car. No pressure and everyone was great to work with. More

If you are buying a used car from this dealership, make sure that you have it evaluated by a reputable repair shop. They sold me a car that had an oil leak that should have been easy to see if they had don sure that you have it evaluated by a reputable repair shop. They sold me a car that had an oil leak that should have been easy to see if they had done a proper check. They either didn’t find it or ignored it. I took it to another shop who fixed it and a couple of other items More

Great experience at the dealership! The team was knowledgeable and helpful, making my Lexus TX purchase smooth and enjoyable. The team was knowledgeable and helpful, making my Lexus TX purchase smooth and enjoyable. More

Service department is great, always pleasant and efficient. Reasonable and honest advice on repairs and service efficient. Reasonable and honest advice on repairs and service More

All the employees are very helpful and eager to assist in any way. Happy to bring my vehicle for service any way. Happy to bring my vehicle for service More