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Superior Toyota

Parkersburg, WV

4.7
179 Reviews

3101 7th St

Parkersburg, WV

26101

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Showing 179 reviews

April 14, 2021

Failed to provide proper courtesy and service when trying to purchase a car all employees acted as if trying to get them to do their jobs was a bother More

by Mattstrozier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales, Finance
April 14, 2021

Treat us customers better! What reason was there to be disrespectful to me when I was just looking for some help. I was a serious buyer, looks like I'm going anywhere else but here. More

by Kehau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, and 3 others
April 14, 2021

I shouldn't have to be a foot from their face for a verbal response to even a hello. Service is even worse over the phone so it's not like they "didn't see me". More

by disneylove96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 13, 2021

This place is ridiculous. I was not acknowledge by any sales people until I expressed my frustration about being ignored. Then, it was very clear that helping me was an inconvenience to the associate who More

by staciemitchell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, Bill
April 12, 2021

Took my car in for a trade in, looking at a new Camry or something. Had my pet rat in the seat, the sales person looked at me absolutely disgusted and said they werent gonna handle any business with me and More

by alvizarxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 12, 2021

Terrible customer service. Made me feel very uncomfortable. These people should not be in sales. I would never recommend buying from this location. Horrible. Scammers. More

by Carshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
April 09, 2021

I had a recall on my vehicle. The part was ordered and an appointment was within a week. The service I received was excellent. Roger was very nice and helpful. I will recommend Superior Toyota. More

by Renae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
March 24, 2021

It is a very professional business and advises everyone on their vehicle's performance and care. Very friendly and courteous. Answers all questions that are asked looks up information reference most ques More

by nbjames3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john, Scott
March 20, 2021

John in service always good to deal with and his knowledge about Toyota is very good. It was very timely as well. The waiting area clean. More

by Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shreeves
March 07, 2021

The only "complaint" was the driver (Rick) of customer service van. I went to get in passenger seat - "No ! Maam, you need to get in back seat" ( rudely ) - Also not helpful while trying to get in back ei More

by Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John S
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