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Superior Toyota

Parkersburg, WV

4.7
179 Reviews

3101 7th St

Parkersburg, WV

26101

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Showing 179 reviews

April 24, 2021

Absolutely horrible, don't go with these guys. Told them we were interested in a car, on the way, and they sold it as we drove it. They could've been honest with us, but no. More

by nct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
April 23, 2021

The sales staff was available as needed. Not too little or too much. The purchase process was streamlined and easy to move thru. We love them Avalon. More

by Pat Law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crash Cradock
April 20, 2021

Very unprofessional the salesman stood there looking at me without saying a word when I was talking with they need better communication skills because the way they acted was just not it sis More

by Eebren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman,
April 19, 2021

Very terrible experience, no one spoke to me at all. Gave me no information at all. I will never go back. The sales and finance people were very disrespectful did not help at all and were very mute. More

by Nylagarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 18, 2021

Employees were not helpful whatsoever. I was barely spoken to and had to hunt down someone to help me even after stating i was there to purchase a car. Zero communication and acted like I was a burden More

by Samuel E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 18, 2021

Literally go out of business that is how you can improve the quality of service. Not a friendly face and seemed annoyed to help out, when that is their job More

by Daisymae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 18, 2021

Not helpful. Extremely rude and disrespectful. Made me feel like an inconvenience to their day when I was trying to purchase a car. Unbelievably poor customer service. More

by Carly.haschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, Finance
April 15, 2021

Can I go lower the 1 star? No? Lemme save you a long and painful trip to these “people” who are wildly stuck up and arrogant. Not to mention the hate speech I over heard. More

by JAY S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wouldn’t say
April 15, 2021

Once again, another great experience at Superior Toyota! This is the fourth vehicle I have purchased from Ryan. His knowledge of the vehicles and friendliness is exceptional, and second to none! More

by Baran4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morris
April 14, 2021

Not helpful...poor customer service. Don’t shop here. Shop somewhere else. Don’t give them your money. They need to Treat their customers better. More

by nanimarie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark and Bill
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