Superior Toyota

The employees were friendly, quick in their responsiveness, and competent at their jobs. Thank you! responsiveness, and competent at their jobs. Thank you! More

Couldn't have asked for a better group to help us purchase our sons first car! I had been diagnosed with cancer and you start to think about opportunities you may not be around for. We had tried to w purchase our sons first car! I had been diagnosed with cancer and you start to think about opportunities you may not be around for. We had tried to work with several different dealerships from Charleston, Bridgeport and Morgantown and the customer service no where near what Superior Hyundai and Toyota offered us. They worked with us in price, payment, and picking up the vehicle. They were beyond kind to the emotion I experienced being able to make this purchase for our son. They truly helped us make a memory one that I wasn't sure I would be here for. Thank you Bob, Jeremey, and all of the wonderful men at this dealership! More

I have been purchasing new and used late model cars at Superior Hyundai and Toyota for many years. I am pleased with the quality of their products and the service they provide in support of their valued Superior Hyundai and Toyota for many years. I am pleased with the quality of their products and the service they provide in support of their valued customers. I look there first when shopping as I know they are a good, safe choice. More

I had this dealership service my Toyota for years. I always did think the price was a little high, but they were convienent. I was charged over $1000 to fix a default in an accessory that I had never us always did think the price was a little high, but they were convienent. I was charged over $1000 to fix a default in an accessory that I had never used before. I took my car in, knocked it needed an alternator (my battery was only 45 days old). My son does a lot of regular service on his car. I got an estimate of $850 to replace the alternator. My son told me that was very excessive. The service director told me they had an alternator in stock but he didn’t recommend it as it , in his experience, it fails frequently. So he wanted to order me a more expensive part, but he couldn’t have it for 2 weeks. I ended up going to a certified repair shop and got my alternator (it did take 5 days to get the right part) For $268. I want a new car but am very hesitant to go to Superior. The last time I went there to buy a new car they tried to sell me one almost a yesr old with just over 5000 miles on it as “new”, no discount. Needless to say I bought my car somewhere else. More

worst experience of my life. I was helped by Bill who acted like it was such a inconvenience to help me purchase a car. Do not recommend ever coming here. acted like it was such a inconvenience to help me purchase a car. Do not recommend ever coming here. More

Terrible service. I would highly recommend no one spending money in a place where these salesmen treat you so poorly. Sucks for them, no bad service means no commission for them. If the employer sees spending money in a place where these salesmen treat you so poorly. Sucks for them, no bad service means no commission for them. If the employer sees all this crappy reviews and continues to let the same people partake in their “awesome” and “friendly” customer service there is something wrong with management... Bill was so rude and just pretended like I hadn’t been trying to engage in a conversation with him... Bill had no respect for me trying to be serious about my car purchase. Don’t go here waste of time and breathe.. More

Who needs customer service skills when you can just mock and disregard everyone. Lack of customer service and communication. No tact or professionalism. In layman terms they had a “idgaf” attitude and scoff and disregard everyone. Lack of customer service and communication. No tact or professionalism. In layman terms they had a “idgaf” attitude and scoffed at the idea of performing their job. Just go somewhere else to work with people that actually want to do their job and help you. More

customer service is extremely poor, everyone should be fired! they act as if they’re too good to sell to females. disgusting. never will return fired! they act as if they’re too good to sell to females. disgusting. never will return More

DO NOT GO HERE, take your money elsewhere. Very unprofessional and they lack customer service, very rude people. If I could give them 0 stars I would. unprofessional and they lack customer service, very rude people. If I could give them 0 stars I would. More

Not helpful when I called up ahead of time to ask questions about getting a new car. Very disappointed with their service. Will be looking elsewhere. questions about getting a new car. Very disappointed with their service. Will be looking elsewhere. More