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Superior Mazda

Bentonville, AR

4.5
22 Reviews

2600 SE Moberly Lane

Bentonville, AR

72712

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Showing 22 reviews

September 09, 2021

Maggie helped me above and beyond my expectations with my vehicle. If your gonna buy one, go see Maggie. She will take care of you. More

by Theron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maggie
July 25, 2021

Amazing experience. Go see Rosie at Superior Mazda. You will Not be disappointed!!! She is such an Amazing and caring person that wants only the best for you. She is NOT Pushy like most are, she is truly g More

by Rhondajhansen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie, Lauren Meeks
April 12, 2021

I have purchased many cars over the years and Superior offered the most convoluted, unprofessional process I have ever experienced! I had basically purchased the car before going to pick it up, so it shou More

by Troy P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rusty- Terrible, Nicholas-Mediocre, Mandy- Great
Apr 15, 2021 -

Superior Mazda responded

Mr. Peeples - I appreciate you taking the time to speak with both our pre-owned director and myself. Again we are sorry to hear about your experience working with us. We did not meet your expectations or our own. I do appreciate your kind words about your experience with Mandy. You have my contact information, so please reach out anytime I can be of assistance. Sincere Regards, Jeff Tyson General Manager.

November 17, 2020

Huge thanks to Nicholas, Kenneth, Rusty, and Jeff Tyson for helping us out with our Mazda CX-9. We purchased it sight unseen, the dealer delivered it to us, and we were unsatisfied with the condition of t More

by adama4ld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty, Nicholas, Kenneth, Jeff, Lauren Meeks
September 16, 2020

IF I COULD GIVE ZERO STARS I WOULD THIS PLACE HAS NO INTEGRITY PERIOD. MY CAR WAS BROUGHT INTO THIS PLACE BY ONE OF THERE TECHNICIANS. IT WAS PICKED UP FROM MY HOME THE GENTLEMEN HAD A VERY DRY PERSONA More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Meeks
Sep 17, 2020 -

Superior Mazda responded

Hi KJ, We’re very sorry for your concerns that you have with your previous visit with us. As discussed with you, your vehicle did not run properly on the way back to the dealership with the check engine light flashing and having a hard time starting once it arrived. We offered to tow your vehicle back free of charge and/or split the cost of the extensive diagnosis. When you declined both options we offered the diagnosis free of charge to shed light on the issues your vehicle was having. Upon diagnosis of the vehicle, we discussed the extensive repairs your vehicle required to get it running properly and that these issues were not related to the 3 recalls that we performed. At this point the tow was no longer covered being that we spent the $250 to have your vehicle diagnosed and also found the repairs that were needed have long been an issue prior to us working on your vehicle. We utilized all of our resources to assist you, and feel we were open and honest throughout the entire process. We sincerely apologize for you being insulted by one of our employees. Treating our customers respectfully is our top priority. Superior Mazda

May 08, 2020

Unprofessional I gave the downpayment and the credit was approved. I was told that the contract would be sent, but they sold the car to someone else. More

by mendozastats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric, Rusty
January 25, 2019

Received Great Expereince when buying a new Car I live in Springfield Mo and had an awful experience with the dealership locally. I reached out to this dealership and had ironed out most of the det More

by Catlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Cate, Eric Yanez
September 07, 2018

One of the finest Service departments I had a problem with my key fob, which no longer seemed to be working right. The service department team were very all very pleasant to deal with an More

by MattS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
March 02, 2018

:sure its under warrenty"..... It was not ! 2014 Mazda A2 14,000 miles. Paid cash for it..... Clutch goes out, then the whole transmission. I call them. Sure its under warranty. So , out of m More

by Bilbo1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will not mention theses morons by name
February 05, 2015

First Car Purchase I recently graduated from college and was ready to purchase my first car on my own. I initially was looking for an SUV but Stephen was so patient and More

by aliledbetter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Stanton, Devin Cate