Superior Mazda
Bentonville, AR
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I would never do business with this dealership again. My wife and I made a four hour round trip to purchase a low priced CX5. Numerous texts about the vehicle. When we get there the "2 wrecks with lig My wife and I made a four hour round trip to purchase a low priced CX5. Numerous texts about the vehicle. When we get there the "2 wrecks with light damage" vehicle had been hit in the side hard enough that the door was replaced and the computer needed replaced because the dome light warning never went off and you had to open the car with a key. Not a few scratches and minor damage as represented in their ad. If you do buy there make sure you get the Carfax first and study it hard. If it appears to be a really "Great Deal" I'd go somewhere else, quickly! More
Had a great experience with Zane and Zach in sales and John with finance. These guys didn’t pressure me for a sale. They sold me the vehicle I wanted and they worked hard to make sure it happened with no John with finance. These guys didn’t pressure me for a sale. They sold me the vehicle I wanted and they worked hard to make sure it happened with no pressure on me. I’ve had a rough year and this anxiety of mine is a little less because they were able to help me find something that helps me feel better. If you need a new vehicle a used vehicle definitely go see Zane or Zach and John in finance. I will be back down the road the way they treated me. More
I had a Great car buying experience at Superior Mazda. I was looking for a good used car to replace an older one which I had been saving to pass on to my third grandson. I was grateful to meet Matt as my I was looking for a good used car to replace an older one which I had been saving to pass on to my third grandson. I was grateful to meet Matt as my sales person. Matt was honest, professional and very transparent with the car facts of the three vehicles I wanted to look at. He answered all my questions, but if he did not know he found someone who could. As an example, I had a question on android auto. Matt said he would get the technical guru Gavin. Gavin answered my question and gave me more tips on how to use it. I was also grateful to meet Maggie in the lot. She had briefly helped me as Matt was finishing up with another customer. In the meantime I had tested out three cars and Maggie had noticed I did not have my phone. My phone apparently fell between the seats on one of the cars and she helped find it. Thanks Maggie. Great experience for me and the whole team deserves 5 stars. I look forward to driving my new used car to Texas to visit my elderly sister. Happy Thanksgiving! More
Can’t thank Chris Rogers enough for always making magic happen! He was able to upgrade my sisters vehicle and put her in an awesome reliable vehicle! I highly recommend Chris to anyone needing a new vehicl happen! He was able to upgrade my sisters vehicle and put her in an awesome reliable vehicle! I highly recommend Chris to anyone needing a new vehicle! He always puts the customer first! Thank you, Chris! More
4 months later & this dealership refuses to get me license plates that with the correct paperwork I can walk into any TX DMV & get myself in less than 40 minutes. Spoke with Rusty 7 times. Mandy. Devi license plates that with the correct paperwork I can walk into any TX DMV & get myself in less than 40 minutes. Spoke with Rusty 7 times. Mandy. Devin. Amy. Zach. Roberto Martinez just straight hung up in my face & I still have no license plates to a vehicle I purchased from there. Just expired paper plates on the back of truck. More
Our buying experience at Superior Mazda was both rewarding and delightful. Gavin the manager and Jacob the salesman were a pleasure to deal with about our newer 2021 Lexus 460. We were pleasantly rewarding and delightful. Gavin the manager and Jacob the salesman were a pleasure to deal with about our newer 2021 Lexus 460. We were pleasantly surprised by their knowledge of Lexus products while working for a Mazda dealership. Both were professional and thorough and most important, attuned to our needs and desires for the 2021 Lexus. We would highly recommend them and your Finance manager, Mandy to anyone shopping for any type of car. All three people rate a 5 Star plus. More
I purchased a car from Superior Mazda at the end of February and it is now June, 21 and I have not received my tags yet. I have contacted the department that handle getting vehicles registered and left February and it is now June, 21 and I have not received my tags yet. I have contacted the department that handle getting vehicles registered and left messages but no one will return my calls. The sales how sold me the car just tells me that they are working on it and send me another temporary tag. I left a message for the store manager, he didn't respond. Customer service went out the window after purchasing a car from Superior Mazda! I think that I am going to have to drive from Eads, TN Bentonville, AR to speak to someone in the Title Dept. to get some answers as to why I have not received my tags 4 months later. More