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Superior Auto Sales

Hamburg, NY

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30 Reviews

5201 Camp Road

Hamburg, NY

14075

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Showing 30 reviews

October 16, 2024

Horrible communication from Nick and Andre. Phone calls / emails would take over 24 hours to be responded to. Terrible experience with them, and it's clear they have no formal training or commu More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Izzo, Andre Borusowski
August 24, 2023

Hi I just got home from 2 months in the hospital 🏥🏥🏥🏥 and I stop dàre to see if something It good 👍 More

by Soyyoytu64
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aiden Masterson
January 11, 2023

Crooks liars cheats underpriced trade in, over priced vehicles 5000+ over priced and high mileage! More

by z1000kdl7113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard F. Izzo, Nick Izzo, Rick Izzo
Jan 12, 2023 -

Superior Auto Sales responded

Dear z1000kdl7113, We have read your one star review. Our vehicles according to year, make, model & mileage are priced very well in the market according to CarGurus, Auto Trader, Edmunds & Cars.com, However, If you have not found a vehicle, we would be happy to try and locate one for you. Superior Auto Sales has been in selling quality used vehicles in Hamburg, NY for almost 60 years. We try to help every customer in all circumstances. We take every used vehicle and then we recondition them mechanically and give them a showroom finish in our detail department. Superior continues to try to meet all customer’s expectations. Regards, Rick Izzo GM

July 26, 2022

Posted a 63 Studebaker Avanti as having 8k miles. Then they indicated it has a rebuilt engine and transmission. The car has more like 108540.0 miles. The interior shows signs of aging and the trunk h More

by stude
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allie Izzo
November 11, 2021

Great to work with. Fair and transparent. Allie was awesome. I would highly recommend to anyone. More

by Bmarshallf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Izzo, Andre Borusowski
July 23, 2021

Hands down the best car-buying experience I have ever had. Everyone was friendly, no pressure, no haggling over price, I got top dollar for my trade-in, I got what I wanted for a price that was fair, an More

by Wendy S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Izzo
June 01, 2021

I made arrangements Wednesday afternoon to see the car I made arrangements Wednesday afternoon to see the car Thursday morning. When I got there the battery was dead the gas tank was empty the heater cont More

by jjd2252
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allie
May 10, 2021

*Don't do it!!!* Just dont! Worst experience of my life (no exaggeration) buying a vehicle for a $100,000 here and 20 minutes off the dealers lot the vehicle broke and needed a brand new transmission repla More

by yourqualitybrokerTR333
Recommend Dealer
No
Employees Worked With
Nick Izzo, Rick Izzo
March 30, 2021

Superior Auto Sales is the slimmiest dealerships around. They will take your money, they inherit vehicles with issues and upsell. 0/10 xxxx I would never go back More

by KV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard F. Izzo, Nick Izzo, Jeff Shafer, Rick Izzo, Superior Auto Service
Mar 30, 2021 -

Superior Auto Sales responded

Hi KV, Please contact us directly to resolve any issues you have with our dealership! We are very successful in making sure our customers feel heard and appreciated. Thank you! Rick Izzo General Manager 716-649-6695

March 26, 2021

Nick made my experience with dealership very special. He explained things about the car, I had no idea about. He made me feel confident about my purchase. I highly recommend Superior Auto Sales More

by sherrymcknight778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Izzo
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