Superb Motors Inc.
Great Neck, NY
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Same thing happened to me about the credit application! The young salesman that I was told by the “finance manager” that I was his “first customer” kept telling me to hold on numerous times and walking awa The young salesman that I was told by the “finance manager” that I was his “first customer” kept telling me to hold on numerous times and walking away having me there for hours for no reason, not even knowing the price of the cars when the “finance manager” asked, I also asked to test drive the x6 which I really came for and I ended up also being interested in the black Durango they had but told them that I did not want my credit to be ran because I was not looking to purchase. They ran my credit anyway without my consent after I left because that’s when I got a notification on ALL my credit apps.. and I DID NOT sign anything at all. They do whatever they want and make it seem like they’re really trying to help you when they’re not. I kept asking the “finance manager” which is also “new” if they were going to run my credit with the bank and if it will be a hard inquiry because I stated numerous times that that’s not what I wanted. And from the young boy that rushed me into filling out a credit application without even test driving the cars like I asked first, I’m SUPER upset!! I don’t even want to purchase any car anymore. Please do not go here unless you want to be stressed out. This is a SH*TTY dealer. Scammers, fraudulent a$s people. I wish I had read the reviews on cars.com before going to this place today. If I could give no stars I WOULD. It’s all new people working there that don’t know xxxx. IF YOU DON’T KNOW SOMETHING, ASK!! I was told by the new kid that was rushing me to fill out the application that it would NOT affect my credit at all. Why the xxxx would I want to fill out a credit application without seeing and test driving the xxxx cars first?!! I see they just hire anybody 🤡 UP UNTIL NOW I AM STILL GETTING MORE AND MORE INQUIRIES ON MY CREDIT WITHOUT MY PERMISSION EVEN AFTER I JUST CALLED THEM THEY’RE PLAYING AROUND WITH MY INFORMATION!! When I called them about it, they DID NOT CARE. More
This is my worst car buying experience! !!!!! I feel like I got scammed!! purchase a Mercedes c300 and ever since it's been a nightmare, two days later I realize I have issues with the car s !!!!! I feel like I got scammed!! purchase a Mercedes c300 and ever since it's been a nightmare, two days later I realize I have issues with the car so I reached out to the dealer and that didn't change a thing. I drove to the location in great neck spoke with a so called manager which didn't change anything. he said he was going to put a ticket in to get the situation resolved all scam. I went to the address that they gave me to get my car fixed and was there for 2 hours before I saw someone when I do get to speak with someone it makes no different because he was nastyyyy and rudeeee. I went back to the dealer where a white guy told me to leave his store they not fixing no car !!! . I still did not get my car fix . I feel like I'm stuck with a lemon and I will not stop until I get some answers. This is not the way to treat a customer y'all are scammers and even if I have to get the news team involved so others can stay away from these people I WILL!!! FRAUD AND SCAMMERS to the 10th power!!! I hate this place so much for all that they put me through to the point where I hate the car. I also still cant get my plates and no one can tell me what's up with my plates smfh . I ask to speak with the finance manager and until this day he cannot call like they said he would do ,he add all kind of fees to my loan , extended warranty that I told them I didn't want and refuse to take it off . I regret not going back to Greatneck car buyers for my car because they are NOTHING like this xxxx hole .. PLEASE SAVE YOURSELF THE PROBLEMS AND DO NOT GO TO SUPERB / DISGUSTING/UNPROFESSIONAL MOTORS !!! #customer . More
Horrible! !! They don’t return calls or emails. Asking price offer made on vehicle and they increased price over $5500 overnight and never returned call. Spoke !! They don’t return calls or emails. Asking price offer made on vehicle and they increased price over $5500 overnight and never returned call. Spoke with general manager; never returned call. They’re not in the business to sell cars. They’re in the business to showboat vehicles online and lie to consumers. F- rating. Avoid this dealership!!! More
I typically don't leave reviews. But this dealership deserves the biggest 0 Star rating. I highly recommend to not shop here for any reason. It's come to this point due to many incon But this dealership deserves the biggest 0 Star rating. I highly recommend to not shop here for any reason. It's come to this point due to many inconsiderate reasons from the entire staff & how unprofessional, carelss, & unethical work training they present with lack of sever communication. They love disappearing on you. True definition of a car salesmen. This includes the uneducated financial adviser. Complete joke. Make other dealerships look bad. The only thing they're good at is losing your documents and never prioritizing the customers. The minute they sell you a vehicle. You're good as dead to them. Disgrace motor sport services, is comparison to a garbage truck. Disgusting and a laughing stock. More