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75 Reviews of Suntrup Volkswagen - Service Center
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September 02, 2020
Brought my car in for service and worked with David Riemer. He was friendly and knowledgeable and worked quickly to diagnose the issue and made sure my car was serviced quickly and correctly. Riemer. He was friendly and knowledgeable and worked quickly to diagnose the issue and made sure my car was serviced quickly and correctly. More
by Amymurray682
Employees Worked With
David Riemer
September 01, 2020
Rick has helped me several times in the last year and a half. Very good customer service and professionalisms. Parts for my diesel car come from overseas and takes a while, but that is the only downside half. Very good customer service and professionalisms. Parts for my diesel car come from overseas and takes a while, but that is the only downside More
by J Woot
Employees Worked With
Rick Thayer
August 28, 2020
I was amazed and pleased with how SUPER accommodating and polite everyone ( especially Scott) treated me. I had my car back and running great with minimal down time. Scott worked hard to get me the best pric polite everyone ( especially Scott) treated me. I had my car back and running great with minimal down time. Scott worked hard to get me the best price possible and kept me apprised of the.progress every step of the way. Thank you!! More
by cathyblackey
Employees Worked With
August 25, 2020
Doug my service advisor was very professional & helpful.. I really enjoy working with him and trust him.. He helped answer all my questions too.. Thank you! I really enjoy working with him and trust him.. He helped answer all my questions too.. Thank you! More
by pmd
Employees Worked With
Doug Koch
August 25, 2020
The customer service rep Scott took excellent care of me when I brought my 2014 Beetle in for an oil change and 60000 mile service. I was very happy to have my car maintenance since at Suntrup VW. when I brought my 2014 Beetle in for an oil change and 60000 mile service. I was very happy to have my car maintenance since at Suntrup VW. More
by fredjn6522
Employees Worked With
August 14, 2020
quick and courteous a good place to do business. My salesperson always remembers me. They want to but back my car to put it in certified category. Good about helping me p a good place to do business. My salesperson always remembers me. They want to but back my car to put it in certified category. Good about helping me pull annuals. Thanks More
by pt8035
Employees Worked With
August 14, 2020
I took my car to have the oil changed and the back up camera rechecked. The agent Dave was very professional and cordial while trying to figure out what was wrong. After trying to download a video I’d camera rechecked. The agent Dave was very professional and cordial while trying to figure out what was wrong. After trying to download a video I’d made he took the video and showed it to the service manager. They both worked to resolve the problem. More
by janetgillam
Employees Worked With
David Riemer
August 13, 2020
VW 20K Service I was completely satisfied with my service because the Service Manager who checked me in described in detail what was to be performed. He estimated t I was completely satisfied with my service because the Service Manager who checked me in described in detail what was to be performed. He estimated the time it would take and it was exactly on time. He even answered a few additional questions I had. This is typical of all of the service I receive from Suntrup VW. Completely Satisfied! Thank you! More
by dale.r.lutz
Employees Worked With
Rick Thayer
August 13, 2020
Excellent Service! We had to take our car in for several reasons. Our advisor, Dave from VW service, could not have been more helpful! He took the time to fully explai We had to take our car in for several reasons. Our advisor, Dave from VW service, could not have been more helpful! He took the time to fully explain what was needed and more importantly, why it was needed. He truly seem to care that our car was the safest it could be to keep our family safe. We will definitely come back for any future issues we may have and fully recommend them to our friends. More
by Jenny
Employees Worked With
David Riemer
August 01, 2020
quality ;service Have been buying cars here for over 40 yrs. Always get excellent service. Dave R. usually takes care of my service writing but this time he was at l Have been buying cars here for over 40 yrs. Always get excellent service. Dave R. usually takes care of my service writing but this time he was at lunch. Ryan took care of the service. Excellent More
by Wilhil
Employees Worked With
Ryan Thoele
