Suntrup Volkswagen

I retired from a car dealer after 37 years as a bookkeeper and I know how dealer work. I stopped by Suntrup VW to look at buying a new car, something befitting a man of 72. Drove a car an liked i bookkeeper and I know how dealer work. I stopped by Suntrup VW to look at buying a new car, something befitting a man of 72. Drove a car an liked it but my eyes kept looking at this convertible. Brian showed me a white convertible, put the top down and I was off for a test drive. Needless to say but I had found just what I wanted. Now came, what I would call, the hard part. At a lot of dealers the salesman has to keep running to the Sales manager and they keep working the customer. This did not happen at Suntrup. Brian and I came up with a price that we both felt was fair and he went to his manager. He came back and said I had bought a cor. I then decided I wanted different wheels and we worked out that cost. I now have a "Bug" convertible that my wife and I really love. Brian, Russ and the people at Suntrup VW in South County made the purchase a real pleasure. They took me out to meet the service writer and I am due for my free service check in a few weeks. I really recommend Brian. He is a great salesman and very willing to please the customer. NJC More

Sean was very knowledgeable and friendly. The whole process went much smoother than I expected, and I ended up getting an awesome car, at a great price. I would definitely recommend both Sean, and Sun process went much smoother than I expected, and I ended up getting an awesome car, at a great price. I would definitely recommend both Sean, and Suntrup, to anybody looking for a new VW. More

Very informative, while being fun and relaxing. Good people who are excited about the cars they are selling. Brand new 2013 Volkswagen GTI thanks to Nick! Very painless and stress free. people who are excited about the cars they are selling. Brand new 2013 Volkswagen GTI thanks to Nick! Very painless and stress free. More

We had an awesome experience purchasing our first new car at Suntrup Volkswagen. We felt so comfortable working with our salesman, Sean, and he helped us through the entire process. at Suntrup Volkswagen. We felt so comfortable working with our salesman, Sean, and he helped us through the entire process. More

Had a great experience working with both Nick and Brian. We were able to get exactly what we wanted at a price that worked for us. They made sure that we were 100% satisfied. Would definitely recommend!! We were able to get exactly what we wanted at a price that worked for us. They made sure that we were 100% satisfied. Would definitely recommend!! More

Like most buyers probably say "we were just looking." We had three older, paid-off vehicles ranging from 8-16 years old and decided it was time to get something newer and more reliable. It took looking." We had three older, paid-off vehicles ranging from 8-16 years old and decided it was time to get something newer and more reliable. It took a while to convince ourselves to leave the world of "no car payments," needless to say we had some very specific goals as far as financing. Nick worked with us to find the right car for us but more importantly he rallied his team to meet our financing goals and help ease the pain of having a car payment again. It's only been a few days but the follow-up has been great. Nick has offered to personally pick up the title for our trade-in and also to pick up the new car to have it detailed in order to save us additional trips to the dealership. It's been several years since I bought a new car but Nick and his team worked hard to make me feel comfortable and make the experience a great one. I'd recommend him and Suntrup without hesitation. More

From the salesman, Sean to the sales manager, Brett this was the most memorable purchase I have ever made in my 60 years of life. I have purchased over 25 cars and never once been blown away by a sales staf was the most memorable purchase I have ever made in my 60 years of life. I have purchased over 25 cars and never once been blown away by a sales staff as I was at Suntrup VW. These guys got it! More

A truley breath of fresh air was how I described my experience at Suntrup VW. I expected a lot worse and was pleasantly surprised by their dedication to customer satisfaction. I have had a few issues w experience at Suntrup VW. I expected a lot worse and was pleasantly surprised by their dedication to customer satisfaction. I have had a few issues with my Passat(minor) but they have been great to get them all handled and promptly. They truley do care. Thanks! More

A pleasant buying experience. Everything went very smooth and we are very pleased with the service we received. Our sales representative was knowledgable and extremely helpful. A+ and we are very pleased with the service we received. Our sales representative was knowledgable and extremely helpful. A+ More

My experience was very good at Suntrup. I was however disappointed that I purchased my car a few days before the iPad promotion occurred and that it was not possible to honor my vehicle purchase, since i disappointed that I purchased my car a few days before the iPad promotion occurred and that it was not possible to honor my vehicle purchase, since it only occurred a few days before, and get a free iPad. I would have waited to buy a few days had I known. More