Suntrup Volkswagen

Went in just to look around and possibly test drive a Jetta. Adam Goldfeder was my sales rep. He was very knowledgeable. Helped me make an educated decision and he worked with Beau Schwartz, the Finance Jetta. Adam Goldfeder was my sales rep. He was very knowledgeable. Helped me make an educated decision and he worked with Beau Schwartz, the Finance Manager, to get me financing I could afford. Never thought it would be possible to own a brand new car and not go bankrupt. I would definitely recommend Adam to anyone looking for a new vehicle. He was very helpful with everything. More

Unethical Business Practices-- Stay Away! My husband Unethical Business Practices-- Stay Away! My husband visited the dealership on a Monday and worked with Joe. Despite being new, the car we were int Unethical Business Practices-- Stay Away! My husband visited the dealership on a Monday and worked with Joe. Despite being new, the car we were interested in seemed to have a maintenance issue and Joe put it in the shop for service. On Tuesday and Wednesday, and over the course of multiple conversations with Joe, we continued to wait for word about the service issue and whether the problem had been repaired, while working out a price contingent upon the repair. On Tuesday, we agreed on a specific price (which was the price that I had been offered by another dealership for the same car) but were still waiting for an update on the repair. On Wednesday morning, Joe confirmed that he had discussed the price with the manager and that they could meet that price. He left the phone to check on the repair and promised he'd call back in just a few minutes. That was the last we heard from him. On Thursday morning, nearly 24 hours since I'd last spoken with Joe and agreed on the price, I called the dealership and asked to speak with manager. The manager, Beau, informed me that they had taken a deposit on the car from someone from out of town and regardless, they never could have sold it for the price that Joe had agreed to. Not only was this contrary to Joe's firm statement that they would sell for the agreed price and that the manager had approved that price, but it was also contrary to the dealership's policy that they will "meet or beat" the price offered by another dealership. I have not received an apology or any follow up at all from Joe or anyone else at Suntrup. Before you waste your time with Suntrup, take a look around at some of the other reviews on the web, particularly Yelp. They paint quite a different picture than the reviews here. More

By far one of the best car buying experiences I've had to date. Joe Dawidouski, Sales, was extremely patient and knowledgeable as well as friendly and courteous. Beau Schwartz, Finance Manager, was had to date. Joe Dawidouski, Sales, was extremely patient and knowledgeable as well as friendly and courteous. Beau Schwartz, Finance Manager, was equally as easy to deal with once the decision to purchase was made. The entire process took less than two hours. I felt like the entire Suntrupt team was vested in ensuring my experience was grand - from educating me on the features of the vehicle, striving for the best possible/fair price, all while making me feel like a truly valued customer. I would highly suggest giving Joe and Beau the opportunity to walk you through your next car buying experience. More

My purchase of a new car went very smoothly - a positive experience! This is the fourth car I've purchased from Suntrup and I'll be back. experience! This is the fourth car I've purchased from Suntrup and I'll be back. More

I was in the market for a new vehicle. I went to several dealerships and looked at several different make of cars. Suntrup was the 2nd dealership I went to. The first was so terrible I would never go bac dealerships and looked at several different make of cars. Suntrup was the 2nd dealership I went to. The first was so terrible I would never go back - sorry side note. My experience here was AWESOME!! I felt comfortable, my questions were answered and much patience was given with all the questions my friends (I brought 3 different people 3 different times) and I had. I never felt pressured, which means alot! Once I checked out all the cars I had on my "list". I narrowed it down to 2 cars. Both would had been excellent choices. My final decision was based on how my salesman treated me - Sean is a pleasure to work with and helped make my final decision to go with the VW TDI Jetta from Suntrup. The color (Tornado Red) I wanted was not at the dealership but he made arrangements with a dealer in the Chicago area and got exactly what I wanted. Whle I was waiting for my car to arrive I was able to get a loaner. Once my car arrived at the dealership Sean sent me a picture of it to let me know it was there and ready to take home. Excellent Customer Service!! THANK YOU!!! More

- Very Customer Friendly Dealership - Very Informative - Very Customer Friendly Dealership - Very Informative about the cars they are selling - Service towards customer is excellent - Very patient in - Very Customer Friendly Dealership - Very Informative about the cars they are selling - Service towards customer is excellent - Very patient in answering and satisfying the customer needs - Very wide range of selection - Best services offered in town - Out of all We will experience the best Customer Service from Sales Consultant Adam Goldfeder and Joe Dawidouski ( They will make you Rock & Walk out happy with what you desired) My Suggestion: Just walk into the Suntrup... You will Drive out with Excellent Automobile.... More

I decided to go with Suntrup as my new go-to dealer/service shop shortly after moving to St. Louis. My service advisor Sean Riches is efficient, knowledgeable, and takes good care of his custome dealer/service shop shortly after moving to St. Louis. My service advisor Sean Riches is efficient, knowledgeable, and takes good care of his customers. My experience with the entire dealership has been top notch. Keep up the great work! More

Very helpful going over the reasoning for a new car and the lower total cost of ownership than my current car. Explained features and answered detailed questions about the car. Went over differences betwee the lower total cost of ownership than my current car. Explained features and answered detailed questions about the car. Went over differences between my old and new car so I could accurately compare the two cars. More

My first purchase at suntrup and it was a great expirence. My salesman Adam Goldfeder was the best. I enjoyed my purchase because of him. I would highly recommend Adam Goldfeder though and purchase expirence. My salesman Adam Goldfeder was the best. I enjoyed my purchase because of him. I would highly recommend Adam Goldfeder though and purchase from Suntrup again. Thanks Adam! Chris Bone More

I bought my first car from Suntrup VW and worked with Sean Riches. He was very warm and knowledgeable. There was absolutely no pressure and Sean was so accessible. I initially put in an online request Sean Riches. He was very warm and knowledgeable. There was absolutely no pressure and Sean was so accessible. I initially put in an online request at 8pm one night and he called me 30 minutes later to answer my questions and schedule a test drive! The pricing was extremely fair and the whole process was painless and so easy. I had the misfortune to be rear-ended after owning the car for only 2 weeks and I was able to text Sean a picture of the damage and he got me a recommendation for a body shop. I love that he maintains interest and communication even after the sale. I definitely recommend Suntrup and I'd buy my next car from Sean anyday! More