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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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September 04, 2020

Fast service, didn't try to up-charge for services not needed. Dealership was able to get a 60k mile service done in the same amount of time as an oil change. Washed car and got me out! Perfect. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Suntrup Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 22, 2020

excellent service and fast. Service department was very good . Happy with service and customers wearing mask to keep each other safe. Please continue using mask More

by janethennicke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
August 22, 2020

My service advisor,Ryan Thoele, is simply amazing! He is very knowledgeable, very professional, and yet vary warm individual. He does anything to please customer. Thank you Ryan for excellent service for More

by chngback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

Rick did a great job. Quick and competent. I ordered shuttle service but didn’t need it. Vehicle was done before it was scheduled to be. More

by San
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Thayer
August 05, 2020

The only place I take my cars to be serviced. I have been a customer of this dealership since 1993. I own 2 Nissan vehicles and this is the only place that I have them serviced. I get exceptiona More

by 300zx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

Continued great service! The service team at Suntrup always goes above and beyond to get the work right and to do so quickly and efficiently. They communicate well about the More

by walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Thayer
July 24, 2020

Amazing! Worked noticed I was working on my laptop and offered a better solution. The effort he put in made this good experience even better! More

by lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Suntrup Nissan responded

We hope to see you again for your next visit! Thanks again for the 5 star review

July 22, 2020

Wonderful Service I was in Suntrup Nissan yesterday for my 15K on my 2019 Rogue. I was greeted nicely by Ashley, I had my oil changed and filter along with a Tire Rota More

by Barry Unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Paton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadja Becirovic, Ashley Gartner
July 17, 2020

Service was great I was greeted by Ashley, and she was excellent through the whole process. She promised to call me later that evening with an update, and she did. More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Gartner
July 16, 2020

Service Had a service appointment and Ian got me through quickly and helped set up a service program. Everyone was polite and friendly and the waiting area wa More

by ajfisch43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Williams
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