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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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June 29, 2023

Service was great. Took weeks for me to get anyone to answer the phone. T More

by SCILUFFO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
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Jun 29, 2023 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

June 29, 2023

Everyone that I dealt with was very courteous and helpful. My truck had two recalls which was taken care of within the time promised. More

by boxman101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
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Jun 29, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2023

This was one of the best car buying experiences! Brad Hotop was quick to respond to emails and questions and was a pleasure to work with! More

by cbollinger2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Hotop, Doug Koch
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

The staff was extremely friendly and the facility was clean and comfortable. I would highly recommend them to anyone. More

by TRENTOND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
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Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 29, 2023

They went above and beyond to get me serviced in a timely manner. Great customer service. More

by DTAGAIN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Jul 31, 2023 -

DTAGAIN responded

Well earned!

June 29, 2023

Service was fast and efficient. Everyone was pleasant and quick to respond to any questions I had. Great service everyone! More

by RTICWOLF
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

Great service. Kept me updated as to status of repair & had it done when promised. Will always use them. More

by BOBMACHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
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Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

Terrible communication after my car was serviced despite texting and calling several times. Clients should be able to reasonably reach the team. More

by auntieise
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I don’t recall the employees name.
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June 29, 2023

Easy scheduling. Fair pricing. Like the video updates. Quick service. More phone communication is necessary. More

by jlustenring
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 29, 2023

Waiting area was clean and comfortable. Service associates were helpful and friendly. Vincent Volk was very professional. More

by Joyce.streiler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Volk
Report | Print
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

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