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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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July 03, 2023

1 bad experience was with a receptionist, she was very rude and kept transferring me More

by rkerby1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2023

I appreciate the thorough checkout of my vehicle and cordiality expressed while I waiting for the vehicle to get service work done on it. I also appreciate the mechanic sending a video summary of what w More

by roberttruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Wolk, Brad Hotop
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 03, 2023

My Service experience was very good and professional overall with outstanding communication and upfront pricing. More

by gjwatkins1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

Good service, personable, and timely. Will consider trading my Nissan in with this dealer in the future More

by wrdavis1689
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jul 31, 2023 -

Suntrup Nissan responded

Thank you! Customer satisfaction is our #1 priority here at Suntrup Nissan. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 30, 2023

This was one of my first times needing Nissan service and everyone was nice and the work was done quickly. I worked with Vincent Wolk and he was really nice and helped me schedule another service in the same More

by mlf9595
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Wolk
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 30, 2023

Thanks for getting me in on short notice. The Service was done sooner than projected. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichole Rhodes
Jul 31, 2023 -

Suntrup Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Suntrup Nissan.

June 29, 2023

The people were nice, and the service was fine but an hour and a half for an oil change is a bit much. Also, I had my tires rotated and I now have a noticeable rumble from the tires at a low speed. More

by anthony.armbrecht
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2023

Very good service, all workers are so friendly. Work was done on my car was done in a very timely manner More

by SHEILASORRENTINO06
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Suntrup Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Suntrup Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 29, 2023

The service department always does a great job for me. I'll continue to go to Suntrup Nissan. More

by dwbstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
Jun 29, 2023 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

June 29, 2023

even tho my car had problems they took care of me. and got it all figured out. awesome people and good mechanics. More

by zwarren095
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Jun 29, 2023 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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