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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews
Call Service Center (314) 275-0227

876 Reviews of Suntrup Nissan - Service Center

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April 12, 2024

Worst dealership ever. I always have an issue when I come here. They always forget something or there’s some kind of delay. More

by jacky.grove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Thoele
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Suntrup Nissan responded

Jacky, we are sorry to hear this! Can you provide specific details to liz@suntrup.com so we may look into this further for you?

April 12, 2024

Sunttrup is my "Go To" dealership for both my wife's and my Nissans! Their service department and personnel are honest and perform outstanding work! More

by lcmiller33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Suntrup Nissan responded

Thanks for the great review!

Apr 15, 2024 -

Suntrup Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. We hope to see you again soon!

April 12, 2024

Quick, reliable & kind! Really helped to make sure I understood the process. Explained everything throughly and clear. More

by abbycarolyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Suntrup Nissan responded

Thank you for your business and for the 5-star feedback!

April 12, 2024

Always a pleasant experience. The service department is always pleasant and very helpful. Enjoy the waiting area. More

by patricia mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Grimes
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Apr 15, 2024 -

Suntrup Nissan responded

Thank you Patricia! We appreciate your continued support and business.

April 11, 2024

Everyone was helpful! I had an issue but it was thougherly taken care of. Thanks! More

by boogie.riebling51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Suntrup Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 10, 2024

I felt my primary concerns were addressed well. I felt like they blew off my secondary concerns. More

by trainerjimfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

April 10, 2024

Good work. Finished before promised time. I am very satisfied with my experience. Thank you. More

by talker13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Suntrup Nissan responded

We appreciate your business! Thanks for the review : )

April 10, 2024

Great job all around pleased with the service. A a a a a a a a a a More

by vincentm001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 09, 2024

yes, i would recommend . Have brought my care here since purchase in 2015 and my previous nissan also More

by pat.michaels6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you. Please do not hesitate to let us know. We are always happy to help!

April 09, 2024

Sales and service have all been great at Suntrup. Everyone goes out of their way to make you feel welcomed and valued. More

by mark@crofficetech.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Suntrup Nissan responded

Thank you for sharing your positive experience. It's customers like you that make our work so rewarding.

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