Suntrup Nissan - Service Center

3rd time in 5 years trying to get my Nissan Leaf serviced here and it has been a miserable experience every time. This year, despite me telling the scheduler that I needed an annual leaf battery inspection, here and it has been a miserable experience every time. This year, despite me telling the scheduler that I needed an annual leaf battery inspection, demanding that she verify that a Leaf technician is employed here (the problem the last time I tried to make an appointment here - showed up for the appointment and no Leaf technician), and verifying AGAIN when I arrived that it would be inspected by a Leaf technician, they gave me a "multi-point inspection" for an ICE car and a tire rotation i didn't ask for. I will never, EVER come back to Suntrup for anything. More

Service department was fast at completing my car service and let me know what future service I will be needing on my car. The checking out /payment process however was a bit confusing and the receipt I rec and let me know what future service I will be needing on my car. The checking out /payment process however was a bit confusing and the receipt I received did not correspond w my cost of the work I received . More

Always a pleasant experience. The service department is always pleasant and very helpful. Enjoy the waiting area. The service department is always pleasant and very helpful. Enjoy the waiting area. More

Quick, reliable & kind! Really helped to make sure I understood the process. Explained everything throughly and clear. Really helped to make sure I understood the process. Explained everything throughly and clear. More

Sunttrup is my "Go To" dealership for both my wife's and my Nissans! Their service department and personnel are honest and perform outstanding work! my Nissans! Their service department and personnel are honest and perform outstanding work! More

Worst dealership ever. I always have an issue when I come here. They always forget something or there’s some kind of delay. I always have an issue when I come here. They always forget something or there’s some kind of delay. More

Everyone was helpful! I had an issue but it was thougherly taken care of. Thanks! I had an issue but it was thougherly taken care of. Thanks! More

Great job all around pleased with the service. A a a a a a a a a a A a a a a a a a a a More

I felt my primary concerns were addressed well. I felt like they blew off my secondary concerns. I felt like they blew off my secondary concerns. More

Good work. Finished before promised time. I am very satisfied with my experience. Thank you. Finished before promised time. I am very satisfied with my experience. Thank you. More