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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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January 30, 2024

Last time in car done in 30 minutes this time was 2:15 minutes not sure why so much longer but in future would be helpful to get estimated wait so I can decide if I should wait or make other arrangements More

by carolynfarrell16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Grimes
January 29, 2024

Scott did an excellent job getting our vehicle in and out as quick as possible. More

by AWEILAND0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 28, 2024

Excellent service and communication, along with the technical expertise of the technicians with respect to my VW Jetta. More

by dcasanova1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2024

Been buying from Suntrup for a long time, great place to buy a Nissan ! They will take care of you. More

by TNICHOLS0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 25, 2024

Prompt attention when I arrived; love the new waiting area! Videos of service maintenance are appreciated More

by HappyGirl
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

January 25, 2024

I made an appointment ahead of time for an oil change and still had to wait 2 1/2 hours for the service to be completed. I also was told a lubricant would be used to get rid of my squeaky steering wheel. Sti More

by psemery7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

January 24, 2024

Clean, easy to work with. Always good communication and I always know what’s going on with my car. More

by Bnsf717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Feb 21, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

Feb 21, 2024 -

Suntrup Nissan responded

Thanks for sharing your thoughts about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

January 23, 2024

The repairs that were needed were thoroughly explained to me. I didn't feel like I was being talked down to. More

by TONIEFOOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2024

They were very helpful and fixed my window. The service staff were friendly and answered all my questions. More

by laqueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Koch
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

January 21, 2024

Ryan Thoele was very helpful and efficient. His service was outstanding and he greeted me immediately upon arrival and made me feel like a valued customer. More

by bethsw40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Suntrup Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Suntrup Nissan.

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