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Suntrup Nissan - Service Center

St Louis, MO

4.5
876 Reviews

876 Reviews of Suntrup Nissan - Service Center

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May 06, 2024

I appreciate Dave for his great and friendly response to my needs and going the extra mile to help. More

by barbskurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 04, 2024

No problems with the service and Rick, who waited on me. I have to admit though, I was shocked to see that the windshield wipers I had installed cost $54, and an additional $15 to put on. Ouch. And then the More

by alekhine112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
May 09, 2024 -

Suntrup Nissan responded

Thanks for sharing about your experience with Suntrup Nissan. We appreciate your business and hope to see you again soon!

May 04, 2024

Dan was great and really tried helping as much as possible. The issue I had was with the purchasing dealership and warranty company, but Dan was great in helping and communicating with me. More

by Kpoehl1317
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Gentry
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

May 03, 2024

Courteous, Friendly, Knowledgeable! Ryan and Dave are such assets to the Suntrup Nissan Service Department! More

by AMTOEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Suntrup Nissan responded

Thank you so much for choosing Suntrup Nissan! Please let us know if we can be of any more assistance.

May 03, 2024

Great service. Employees are prompt and predictions for finishing your car are accurate. Clean facility. More

by raychwrites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suntrup Nissan are glad to have you as a customer.

May 02, 2024

Very helpful, knowledgeable and understanding even when I was rude. Dave did everything that was in his power to solve my car issue More

by JULIAKHEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2024

Customer service was great and very friendly. The work was done fast and very efficient. More

by Sunshine1_1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oz Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Toppins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Schellhase
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2024

Nice new interior. Clean, organized operation. A lot of noise outside with the road work. More

by eamailuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thoele
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Riemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Suntrup Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 02, 2024

Clean, comfortable while waiting. Staff very nice and informative. Explains everything thoroughly and answers questions in a way I can understand. Thank you for the great service. More

by WEST00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 09, 2024 -

Suntrup Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you please do not hesitate to let us know. We are always happy to help!

May 02, 2024

Scott is always on point with updates and repairs. Suntrup is the best. My vehicle has never looked better More

by tlabrier1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kostecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blaze
May 09, 2024 -

Suntrup Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 09, 2024 -

tlabrier1952 responded

It’s always been a pleasure working with the Suntrup car care group. They always have or will answer any questions I have. I know my vehicle is getting well trained personnel and quality parts. Thank you Tim LaBrier.

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