Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
876 Reviews of Suntrup Nissan - Service Center
Sort by
February 13, 2024
Dave was knowledgeable, attentive, kept me informed about my car and what’s new with Nissan my car and what’s new with Nissan More
by KM9232KIM
Verified CustomerEmployees Worked With
February 12, 2024
Great service. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s. Very knowledgeable staff . Car is working great . Thank you everyone at Suntrup Nissan . Nice Building. See you on my next service need’s. More
by bmanauto
Employees Worked With
February 11, 2024
Got an oil change, new spark plugs and cabin filter. Looking under the hood recently I saw oil all over the place in the engine bay. Much of it has dripped down to the underbody panels and around the be Looking under the hood recently I saw oil all over the place in the engine bay. Much of it has dripped down to the underbody panels and around the belts. I realize you sometime spill oil during an oil change, but this looks awful. Makes me nervous about the health of my car. I now have to check the oil level often out of fear there is a greater problem than just a big spill. More
by ejwass2001
Employees Worked With
February 10, 2024
Always this best and most friendly people. Love the service and the sales team. Thank you Love the service and the sales team. Thank you More
by tank7478
Employees Worked With
February 09, 2024
The experience was pleasant and the process easy. I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress I like that I can get points to use for future service. And I really appreciate the texts and videos that keep me up to date on my car’s progress More
by SCHULZES0
Employees Worked With
Jeremy
February 09, 2024
I had an appt. at 10:40am for an oil change, rotate/balance tires, and check brake condition. I arrived around 9:00 and the service tech asked me if I was waiting at 10:40am for an oil change, rotate/balance tires, and check brake condition. I arrived around 9:00 and the service tech asked me if I was waiting or dropping off. I told him I had an appt. at 10:40 but was dropping it off early. He thanked me for bringing it in early. I also asked him if he could put together a list of tires they sold that would fit my car to have ready when I pick up. I received no call or text all day, other than the initial text after I dropped off. Finally, around 4:00, I texted him and he told me my car is in the garage now. I made an appt. in the morning so I could be done early (before rush hour). Apparently, he thought I was dropping off all day??? Next time I guess I'll have to tell them I'm waiting so they will do the work at my actual appt. time. I also didn't get any list of prospective tires for my car. More
by KURT_WEBER
Employees Worked With
Not listed above in Service Dept. Employees
February 08, 2024
I had a very pleasant experience at Suntrup. Friendly staff and great customer service. Thank you Friendly staff and great customer service. Thank you More
by trbowman3
February 08, 2024
xxxx poor call in appoint schedule. Scheduled at wrong dealership. Then was told don’t worry about it we will take care of your service. Scheduled at wrong dealership. Then was told don’t worry about it we will take care of your service. More
by Egcgriebenow
Employees Worked With
Scott and John
