Suntrup Nissan

Dave provided outstanding customer service, fixing my car's problem in a timely and, from my perspective, cost-effective manner. I especially am grateful for his willingness to explain to me exactly wha car's problem in a timely and, from my perspective, cost-effective manner. I especially am grateful for his willingness to explain to me exactly what was wrong with the vehicle. I think most people desire to work with a service advisor they can trust, and Dave has earned my trust. More

I had a great experience when buying my new car from this dealership. Beau was an awesome salesman and really helped us to get the best price and car for us. Everyone we encountered at the dealership was ver dealership. Beau was an awesome salesman and really helped us to get the best price and car for us. Everyone we encountered at the dealership was very friendly and we will definitely be sending more people to them. More

This was my first time purchasing a new vehicle and it was great to have a salesperson that was patient with me and didnt seem too pushy and over aggressive. I must admit I was nervous doing this alone wi was great to have a salesperson that was patient with me and didnt seem too pushy and over aggressive. I must admit I was nervous doing this alone with my daughter, because sometimes women are taken advantage of when it comes to purchasing vehicles. I didnt get that feeling from Linzie, because if I did I wouldnt be writing this review. The dealership overall had a friendly atmosphere that felt like family. Linzie thanks for the great service. When I tell everyone who helped me I describe you as the "gentle giant". More

Our salesperson was great to work with. His personality and the way he worked with us made the sale. When I went to this dealership to look at the vehicle, I had no intention of buying this manufacturer or and the way he worked with us made the sale. When I went to this dealership to look at the vehicle, I had no intention of buying this manufacturer or vehicle. Once I test drove the vehicle and talked to with my salesperson they closed the deal. More

I recently visited this dealership while looking for a new Volkswagen. I was a little unsure at first about the whole "car shopping" experience, because in the past my experiences have not been very pleas new Volkswagen. I was a little unsure at first about the whole "car shopping" experience, because in the past my experiences have not been very pleasant. However, I had never before visited this dealership, and have heard good things about it, so I decided to give it a shot and I am glad I did! The sales representative that helped me, JD, was extremely personable and friendly, and made me feel at ease with what could have been a stressful situation. He was very patient, and really seemed like he was looking out for my best interest, which is something that really meant a lot to me and made me feel like I was making the right choice. He also didn't hesitate to show my all of the cars I was interested in, and give me all of the information I needed about each one. I rated this dealership and this salesman five out of five in all categories because of the wonderful service I received. I will be dealing with you all for my future car needs, and I will definitely be recommending you to others! Thank you! More

This was my fist time buying a "New" Car and Aaron made it a wonderful experience!!! I feel that he cared more about making me happy within my budget than just making the sale. He is a platinum asset to Su it a wonderful experience!!! I feel that he cared more about making me happy within my budget than just making the sale. He is a platinum asset to Suntrup Nissan. I must also aknowledge the financing staff as well as Mike and Jay in the service department. Even the young lady who answers the phone went out of her way to help me. To sum it up Suntrup Nissan has all around great people who will bend over backward to get you a great deal. Thank You!!! More

I actually had a great experience! My feeling toward dealers and dealerships have always been a bit sideways. My past experiences with dealers have left me a little timid when it comes to buying a car, dealers and dealerships have always been a bit sideways. My past experiences with dealers have left me a little timid when it comes to buying a car, but I had to do it, I was driving a 98 Avalon with 200,000 miles. It was more than beat up. I had my eye on the Jetta for a few years and they seemed real reliable and affordable. After a bit of research ( including this site) I decided to check out Suntrup Volkswagon. My first impression wasn't stellar, one might expect a beautiful new building and flashy signs everywhere. Not this place! This place was straight out of the 70's. Which I later decided was cool and probably kept their overhead low giving me a better price. Not sure, but the price was better than others in town. ( I checked!) Pulling in with my beat up Toyota I parked off to the side and just started browsing a bit. I figured if I kept quiet none of the sales guys would attack me. Even being quiet it only took 3 minutes before a young man named JD greeted me and asked if he could help me out. I told him no and kept browsing. It must have been 10 minutes later and I was still looking at the same Jetta when he came back and just told me a few "need to knows" about the car. I must say I really liked his persistent nature and at the same time he didn't give some corny sales pitch. He just told me a few things I didn't know and left me to it. Before he left he handed me his card and told me once again to give him a shout if I wanted to test it out, or if I had any questions. Well, turns out I had a lot of questions and I bet I drilled him to death, but he always remained positive. After 3 months of indecision on my part and JD remaining consistent on price and approach, I new he gave me his best deal upfront. In the end it payed off for both of us and Im loving my new car. Anytime I have a question or concern about my car I just call JD and he helps me from there. The thing I love most is that he isn't just a salesman that wants to close the deal and move on. He truly cares about my experience with Volkswagon and the Suntrup dealership. I highly recommend this dealer! More

Aaron was very helpful. The only reason why customer service was not Great was because the first time in Aaron was already helping another customer so his time was split. I would have rather have waited service was not Great was because the first time in Aaron was already helping another customer so his time was split. I would have rather have waited for him then deal with another representative because we had already bought a car from him and had great service before. the price of my car was very competitive. Aaron was willing to work within my budget. The only problem i had with the process is when it comes to the Warrenties. I was offered 3 different prices for the warrenties and clearly they did not upfront offer a good deal on the extended warrenty. If i was a person who really wanted a warrenty, i might have accepted a deal at a much higher cost. But the end result was good so i cannot complain too much. Over all Suntrup has a good system going and I have already recommended a couple friends to go there. They are fair and not too over bearing. More

Jd was very attentive and answered all of our questions. I will definitely recommend Jd to anyone interested in buying a Volkswagon. He will be our "go-to" guy. He made us feel very comfortable with our pur I will definitely recommend Jd to anyone interested in buying a Volkswagon. He will be our "go-to" guy. He made us feel very comfortable with our purchase and we know he gave us a great deal. Jd is a true professional. More

I live in Clayton and there are other dealers much closer to me than Suntrup but when I met JD over the internet he was much different than the others. We talked on the phone and he promised he would make m to me than Suntrup but when I met JD over the internet he was much different than the others. We talked on the phone and he promised he would make my buying experience easy and fun. To my surprise he did just that and more. I never had a salesman be so friendly to my kids when they were not acting the way they should but he carried himself great and that meant a lot to me and my family! JD is great and I will be seeing him again next summer to buy my Touareg. Thanks again JD! More