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Suntrup Nissan
St. Louis, MO
5,401 Reviews
Welcome to Suntrup Nissan. We are conveniently located in South County on S. Lindbergh Blvd., between I-55 and Tesson Ferry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 10:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 5,401 reviews
March 07, 2025
We walked in at 7pm to try to find an orange Sentra and drove out at 9:00’with the car we wanted. It had to be washed & cleaned and that was done while we completed the paperwork. You can’t beat that type drove out at 9:00’with the car we wanted. It had to be washed & cleaned and that was done while we completed the paperwork. You can’t beat that type of service and turnaround. More
by richard.skow
Verified Customer
March 07, 2025
Very helpful , everybody was respectful and nice . . have a lot of nice cars to pick . have a lot of nice cars to pick More
by Rashad.jordan29
Employees Worked With
March 07, 2025
I guess I was a little confused on all of the add-ons on top of the sales price. I remember seeing a flyer on the salesman‘s desk about the cost of the warranty. I thought I was paying $799 for a $3200ish v top of the sales price. I remember seeing a flyer on the salesman‘s desk about the cost of the warranty. I thought I was paying $799 for a $3200ish value. But, I remember when it was time to sign the papers I had three presented toward me. I thought I had chosen the right one and I guess I did not. I would’ve liked to have more time to figure out what the total cost of the vehicle was. I guess I was a little shell shocked Buying a car and having a payment because I have not had a car payment in a long time. To be honest, I was looking for a copy of all of the extras. I added on, and I did not find it in my packet. All of what is included in it. I’m not sure all of the windshield And camera protection was added. Or if I chose the wrong one. Or, if I chose it if it was even done. Because I drove away with it very quickly. More
by welivers
March 06, 2025
Aaron was very helpful, knowledgeable and great to work with. Everyone at the dealership was helpful. with. Everyone at the dealership was helpful. More
by debbiesz
March 06, 2025
When we arrived the first time and met Keenan, he was very nice and welcoming and also professional and very knowledgeable with the vehicle we were choosing. Suntrup dealership Has fantastic people and very nice and welcoming and also professional and very knowledgeable with the vehicle we were choosing. Suntrup dealership Has fantastic people and all of them said hello, to us on our different visits. They were very competitive in price. In the finance and extended warranty proceedings went very smooth with their financial personnel. Every question got answered and a very fair deal got accomplished, thanks to everyone involved. More
by timklump
March 05, 2025
I left there with something new to me but not what I went for I was told I was approved for a dollar amount and that they had trucks that was In that amount but didn't for I was told I was approved for a dollar amount and that they had trucks that was In that amount but didn't More
by garyled21977
Employees Worked With
Brittany Jackson
March 05, 2025
Excellent customer service. Was very pleased With my sales person. Understood everything he was telling Was very pleased With my sales person. Understood everything he was telling More
by mizzthick78
March 05, 2025
The service was great. The sales person was on point helping find the right vehicle. The sales person was on point helping find the right vehicle. More
by mauricetatum501
March 04, 2025
I purchased my 2013 Frontier new from Suntrup Nissan. I've taken it there for all service and maintenance. It has not always been the best experience. Before the dealership was remodeled the service c I've taken it there for all service and maintenance. It has not always been the best experience. Before the dealership was remodeled the service check-in area was tiny. Some times I had to wait outside several minutes. On one occasion the service people inside didn't even see me waiting to get in. There is not sufficient parking space even after the remodel. I once needed the side mirror on my vehicle replaced. The wrong part was ordered causing a couple days delay and a return trip to the dealership for the repair work to be done. Once had to retrieve my vehicle myself from the rear over crowed storage lot because the valet didn't know how to drive a manual transmission vehicle. Today was the breaking point and I vowed I will never go to Suntrup Nissan again. I tried calling Suntrup to schedule a repair. I need to talk to a service manager because the repair required ordering specific parts. After being on their automated answering service for several minutes I chose the call back option. About 20 minutes later got the call back. I was obviously a call center person located who knows where. The person I spoke with could do nothing but read back from a script. I asked the person to connect me with a service manger. I was on hold a minute or so then the person informed that all service managers were busy but they could forward a message to to them. I said great, will they call back later today. The person said I don't know, I can't tell you when they will call you. That was enough. I will never do business with Suntrup again. If I could give a negative star rating, I would. More
by evets420
Employees Worked With
Don't know
March 04, 2025
Everyone was very friendly, attentive and helpful! I would recommend them for your next purchase! I would recommend them for your next purchase! More
by jendd4
