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Suntrup Kia South - Service Center

St. Louis, MO

3.4
293 Reviews

293 Reviews of Suntrup Kia South - Service Center

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March 18, 2021

Kyle Owens was excellent in getting me in and out with no trouble. Will definitely be back for any maintenance needed. also helped with extra maintenance work I needed that I had no idea about. 10/10 experie More

by Dusty274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

March 17, 2021

Brian was very pleasant and funny. Yet, he was a great service man. He made an expensive repair not as painful due to his understanding and patience. More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

March 13, 2021

Cindy my service advisor did an outstanding job with my service call. She was especially helpful with explaining the operation of my remote starter as I just couldn’t get the combination to make it operat More

by Don Pieri
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2021

Cindy was responsive and very helpful. She kept me informed throughout the process and made sure i understood my options. Technicians were thorough and quick. Quality of the work was excellent. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

March 10, 2021

Oil change was on time and quick. Clay and Cindy were friendly and knowledgeable. I would recommend Suntrup Kia in South County. Word minimums are dumb. More

by malliecatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Mayberry
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

March 10, 2021

Service is always top notch! Cindy is the best advisor and always helps me stay on top of things with my vehicle maintenance! It’s always nice leaving with a freshly washed vehicle too! More

by Jlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2021

very poor service paid 6 grand for a engine could not even drive it home the so called advisor what a joke never recommend very poor communication More

by patti.ives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : bob somebody, Clay Mayberry
March 09, 2021

It was a wonderful experience. Everyone was extremely helpful especially Brian our service advisor. Everything was completed in a timely manner along with all questions answered as needed. This was a gre More

by majcarjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Suntrup Kia South responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Suntrup Kia. Please don't hesitate to reach out if you need anything else.

March 05, 2021

Kyle at Suntrup Kia South Lindbergh was WONDERFUL. I know you want me to put more words to complete the 25 word minimum but I don’t have any. More

by dreamer423
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 09, 2021 -

Suntrup Kia South responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Kia.

March 05, 2021

My recent service experience was in a single word, AWFUL! I made an appointment for 4 service items, they only did 1. It took them 2 hours for an "Express" oil change which begs the question, how long for More

by technonot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Richter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aden Sehovic
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