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Suntrup Kia South - Service Center

St. Louis, MO

3.4
293 Reviews

293 Reviews of Suntrup Kia South - Service Center

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August 05, 2020

Needed my oil changed/ car check Brian Richter came through again, getting my car the care it needed. He should get a big raise for how well he does his job. He is concerned articula More

by thehagans1725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Suntrup Kia South responded

Thank you for the kind review!

August 04, 2020

Fast and responsive service Brian Richter did a great job taking care of our last service work at Suntrup Kia. He was personable, responsive and kept me informed throughout the w More

by dapacreative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Suntrup Kia South responded

Thanks for the great review!

August 04, 2020

Service was great fast and friendly had me in and out. Clay took care of me and told me what else my car needed and replaced the parts More

by timbo67timbo67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gower, Clay Mayberry
Aug 11, 2020 -

Suntrup Kia South responded

Thanks for the nice review! Glad Clay took good care of you.

August 03, 2020

FANTASTIC SERVICE WE HAVE SEVERAL BUSINESS VEHICLES THAT WE HAVE SERVICED AT SUNTRUP. WE PUT A LOT OF MILES ON OUR VEHICLES SO WE NEED OIL CHANGES AND MAINTENANCE DONE More

by merisapusateri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Suntrup Kia South responded

Thanks for the nice review! Happy to hear Brian was friendly and helpful. Thank you for your repeat business.

August 03, 2020

Excellent as always. Brian always makes me feel very well taken care of every time I come in. If not Brian, then Cindy, but they both always keep me informed with what is going on with my vehicle and best co More

by Crystal R
Recommend Dealer
Yes
Employees Worked With
Cindy Greiwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Suntrup Kia South responded

Thanks for the great review!

July 31, 2020

Amazing! I dropped my car off the night before because it had an issue. I didn't have an appointment. The car was fixed and by the early afternoon I had it bac More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Suntrup Kia South responded

Thanks so much for the great review. We are so glad Brian did a good job for you!

July 27, 2020

service dept Clay waited on me and he was great. Had oil change and state inspection - I left my car so I didn't notice how long but it I believe it was a little More

by crhoffmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Jul 30, 2020 -

Suntrup Kia South responded

crohffmann - Clay does a great job and we appreciate you coming to us for service! Hope to see you again on your next visit.

July 22, 2020

REMARKABLE SERVICE My reservation rep was great! Definitely should be training on customer service. My service advisor 100% fixed my vehicle under warranty after trial a More

by darylgjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She is a service reservation agent, forgot her name! She is the overly remarkable one., Clay Mayberry
July 21, 2020

Excellent Customer Service I went into Suntrup for and oil change and tire rotation and had a very pleasant experience. Almir greeted me and took excellent care of me from star More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir, Jonathan Hawkins
Jul 27, 2020 -

Suntrup Kia South responded

Lisa- Thank you so much for the kind review! I am so glad our team gave you the VIP experience.

July 21, 2020

great sevice Brian Richter did a great job! very knowledgable and helpful and quick service! thanks! They solved all my issues very quickly in one visit! awesome! More

by patti.dundon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Suntrup Kia South responded

Patti- Thank you so much for the kinda review! We think Brian is pretty great also!

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