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Suntrup Kia South - Service Center

St. Louis, MO

3.4
293 Reviews

293 Reviews of Suntrup Kia South - Service Center

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November 10, 2020

Brian was an excellent service advisor Was very helpful Brian was an excellent service advisor Was very helpful with Selecting services needed We bought the car at 9 miles from Suntrup and currently have More

by Jpearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Suntrup Kia South responded

Thank you for your business and this review. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2020

Great service.Thanks The one concern i have is every 3yrs the need for a new battery KIA needs to improve on this item for 3 batterys in 6 yrs. More

by s.mechler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Suntrup Kia South responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 06, 2020

Excellent service! Kyle was very helpful and knowledgeable about the service I needed and notified me of an active recall that was taken care of promptly! More

by Liz H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 06, 2020 -

Suntrup Kia South responded

Hi Liz! Thanks for sharing your thoughts about your experience with Suntrup Kia. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

November 06, 2020

Everything was fixed correctly and on time. Thanks to everyone that worked on my car. Thanks for the shuttle back and forth to my house so I didn't have to wait in the waiting room. More

by alandwehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Mayberry
Nov 10, 2020 -

Suntrup Kia South responded

Thank you for choosing Suntrup Kia, your feedback and rating mean a lot to us. We're glad to hear that our service team provided such a seamless experience, and we hope to see you again!

November 05, 2020

I am always happy with the help Brian Richter have always had my car serviced there. Thanks Brian you are a great help with my cars needs More

by denney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Suntrup Kia South responded

Thank you for choosing Suntrup Kia, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!

November 05, 2020

Never had any troubles at the South County Suntrup. Kyle was thorough and curteous with all of his service explanations and the status of my warranties. More

by dtrocha91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 06, 2020 -

Suntrup Kia South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2020

They are friendly and give you quick service. They also are respecting the COVID restrictions to keep customers safe, I dropped off a car for service for the next day and they called me just as I got home More

by jbrx10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Holliday
Oct 30, 2020 -

Suntrup Kia South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Victoria met your expectations. Thank you again for choosing Suntrup Kia, we look forward to having you as one of our valued customers for many more years to come!

October 30, 2020

Excellent Customer service from my Service Advisor Kyle. Price for my maintanance services was outstanding even with the managers discount. I will always bring my vehicle back to Suntrup Kia More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 02, 2020 -

Suntrup Kia South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Kia.

October 28, 2020

Kyle in the service department was a pleasure to work with. No complaints here and the service was quick. I'll will definitely work with them again. More

by ljamerison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 30, 2020 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

Our trip to Suntrup for service was better than normal! Brian was our service tech and he took care of us wonderfully as usual...but he also had such a great repoire with our 22 yr old special needs son. More

by jabmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmir Selimovic
Oct 30, 2020 -

Suntrup Kia South responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

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