Suntrup Kia South - Service Center

Cindy in the service dept. was great she was on top of all my needs. Even with multiple visits to the service dept. she knew who i was and what i needed. all my needs. Even with multiple visits to the service dept. she knew who i was and what i needed. More

I had to delay part of my service for monetary reasons. Clay was helpful at determining which repairs were needed immediately and which would be delayed for a few weeks, and wasn't at all judgmental about Clay was helpful at determining which repairs were needed immediately and which would be delayed for a few weeks, and wasn't at all judgmental about it! Thanks, Clay! More

I took my car in to drop off the day before a very early scheduled appointment for a recall notice and an oil change. I mentioned that my daughter's work schedule had changed for the next day. So, I wasn't scheduled appointment for a recall notice and an oil change. I mentioned that my daughter's work schedule had changed for the next day. So, I wasn't sure when I would be back to pick it up. 3 hours later, I got a phone call that they had already done my vehicle, and I could come pick up the same day I dropped it off. I was very grateful that they took the initiative and got my car back to me a whole day early. Cindy Greiwe, and another lady, whose name I can't recall, were absolutely awesome! More

Friendly staff, great service. Cindy Greiwe helped supply the best coupon to have the oil change and tires rotated. She explained all the services done and the outcome of each. supply the best coupon to have the oil change and tires rotated. She explained all the services done and the outcome of each. More

I had the wrong day for my appt. Clay Mayberry told me not to worry, they would take care of me. Did the service I needed. Used a new feature-video of a filter I needed, on my phone. Great way to minimize not to worry, they would take care of me. Did the service I needed. Used a new feature-video of a filter I needed, on my phone. Great way to minimize contact during pandemic. Fast and friendly service. More

I am always impressed with Brian, my service manager. He knows my car, a Kia Optima, better than I do. When service is scheduled, he clearly informs me of what work will be performed, gets it going right aw knows my car, a Kia Optima, better than I do. When service is scheduled, he clearly informs me of what work will be performed, gets it going right away, keeps me in the loop, and personally verifies the results when completed. And his friendly, caring personality reassures me that my Optima will be in very capable hands. More

Brian was friendly and helpful and I addressed all my concerns. and it’s kind of ignorant to require me to use 25 words isn’t it? concerns. and it’s kind of ignorant to require me to use 25 words isn’t it? More

Clay Mayberry took very good care of me. My car was done earlier than what I had requested. The free car wash was great too! earlier than what I had requested. The free car wash was great too! More

Very nice people greet you when you pull in to the Service Dept. work is done well n quickly. And-a free car wash. Great!!! Service Dept. work is done well n quickly. And-a free car wash. Great!!! More