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Suntrup Kia South
St. Louis, MO
2,632 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia South, Suntrup Hyundai in South County, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,633 reviews
September 17, 2024
Moe was very easy to work with and made the sales process very easy. He listened to concerns and answered questions all the way up until finance. He explained all of the vehicles features, and has reached ou very easy. He listened to concerns and answered questions all the way up until finance. He explained all of the vehicles features, and has reached out to make sure I am loving my vehicle. As far as suntrup, I think the communication with service departments and scheduling any sort of appointment is a bit rough. I showed up yesterday after being told to drop my car off by 5 pm, and no one knew why I was there. The dealers are great, but the communication between departments sometimes seems a bit out of touch. Overall I loved my second experience with suntrup much more than my first and I look forward to my cars services and upcoming experiences. More
by niamhedwards9
September 17, 2024
This dealership and sales person truly were awesome they were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dea were definitely here for me. Moe and Eder were extremely helpful and kind. They explained everything to me I would most definitely recommend this dealership and both salesmen to anyone! Best experience I have had at a dealership! More
by taylorJ
September 14, 2024
We had a great experience at Suntrup Kia! The staff were friendly and got us exactly what we were looking for! The staff were friendly and got us exactly what we were looking for! More
by Amclary92
September 12, 2024
BUYER BEWARE! !!!!!!!!!!! I put a $1k deposit on a used trade-in vehicle that I test drove. I pointed out that the AC system would need to be repaired before purch !!!!!!!!!!! I put a $1k deposit on a used trade-in vehicle that I test drove. I pointed out that the AC system would need to be repaired before purchasing and I was assured by the salesman Dzenis that this was no big deal and would be an easy repair. After further inspection by the dealership, I was informed 4 days after making my deposit that the price of this used vehicle was increased by $1500 to cover the additional repairs that were overlooked during the trade-in inspection. I was told by the sales manager Rod that this vehicle would be wholesaled if I didn't want to pay the additional $1500 for repairs. This vehicle is still listed for sale on their website but the list price is now $1500 more than the original list price. This was my first experience with Suntrup and definitely my last. My intention is to warn as many other local car buyers of their shady business practice. And it looks like I am not the only one after reading so many other negative reviews posted recently. More
by abeermann
September 02, 2024
The crew at Suntrup Kia were nothing short of amazing. David and Mo took great care of me during a busy Saturday. I would recommend this dealership and the experience to any interested buyer. Thanks again David and Mo took great care of me during a busy Saturday. I would recommend this dealership and the experience to any interested buyer. Thanks again and will see you in 36 months! More
by David S
August 31, 2024
While at the dealership the sales environment was great. However, my sales person was not. There were conversations had that weren’t added as part of the purchase agreement. First the car was listed at a lo However, my sales person was not. There were conversations had that weren’t added as part of the purchase agreement. First the car was listed at a lower price the day of sale than what I was charged and the sales agent said there was no way to honor that price. Secondly, I asked to wrap sales tax into the price of the loan similar to the pre-qualification I received before contacting the dealership and that was not upheld either. I was told that conversation was never had. I then called the dealership about it and was told my two option were to give the car back or pay the sales tax out of pocket. More
by Rbwlsmo0315
August 30, 2024
I wouldn't recommend this dealership to a dead person. The purchasing process was regular nothing special. I purchased a vehicle back in march of 2024, sadly it was totaled out a few months later but I The purchasing process was regular nothing special. I purchased a vehicle back in march of 2024, sadly it was totaled out a few months later but I purchased gap insurance and warranties through them. Great right? NOOOOOOO!!! These people have taken well over a month to help me get what paperwork I needed to get the lender paid on from the gap portion and STILL after calling, emailing, and making 2 trips out of my way to just get some answers I don't have the warranty portion paid costing me hundreds of dollars on still having to pay my previous car note along with getting threatened that my new car loan may be revoked for not having full payment on the last one. If I could give them a negative star rating I would! More
by Kelly
Employees Worked With
August 29, 2024
Thanks so much for helping us find two new vehicles for our growing family, David! We appreciate the time you took to talk us through our options and the patience you had as we made our decisions. our growing family, David! We appreciate the time you took to talk us through our options and the patience you had as we made our decisions. More
by Teamschaefer2015
