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Suntrup Kia South
St. Louis, MO
2,721 Reviews
Experience the Legacy of the Suntrup Family – proudly serving the St. Louis area since 1957. What began with Bill Suntrup opening the first dealership in the 1960s has blossomed into a multi-generational, family-run automotive empire. Just a decade after Bill launched his first dealership, his brother Don joined him, and together, they laid the foundation for what would become the Suntrup Automotive Group.
Today, the Suntrup name is synonymous with quality and trust. With over 20 family members actively involved, the Suntrup legacy continues to thrive. Bill's sons, Chris and Tom, are partners in Suntrup West County Volvo, with Tom also serving as President and CEO of Suntrup Ford Kirkwood, Suntrup Buick GMC in St. Peters, and Suntrup Ford Westport.
On the other side of the family tree, Don’s children, Butch and Craig, are proud partners in Suntrup Nissan/Volkswagen, Suntrup Kia, Suntrup Hyundai, and BMW of West St. Louis. As Craig Suntrup reflects, "We all started early in the business, around age 12, doing the grunt work—washing cars, cleaning parts, and painting walls."
The Suntrup family’s commitment to hard work, community, and exceptional service is at the heart of everything we do. We invite you to experience the Suntrup difference—where tradition meets innovation, and every customer is treated like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,721 reviews
May 20, 2025
I’m only given a one star bc I have too but by far the worse location I had the police called on me bc I was asking them to fix my car Billy yelled at me and Brittney did a bad deal they are all scammers worse location I had the police called on me bc I was asking them to fix my car Billy yelled at me and Brittney did a bad deal they are all scammers I signed for a 2023 Kia sorento and for two months I drove this car it thank god I didnt get my plates yets bc I didn’t know that they never got the bank to fund this car I was expecting to pay my carnote and I couldn’t I’m like well that’s a red flag I never received my welcome packet I was calling the dealership and financing and no one ever got to me but the weekend of Mother’s Day I got a call Friday from Billy stating I will have to get preapproved for this car all over again and start the process again now when I had took this car I was there all day and everything was fine I thought I signed all the paperwork I even gave them my trade in and of course that was fine they had no issues selling my car and getting the money off that.once I reapplied I told them just let me look into a telluride which is what I initially wanted at first but they some how got me approved and it was ready to go when I got there I test drove this car and it was knocking and the gas tank cover was lose they told me this car was in inventory and they had already taken so much money off to get me approved but when I told them I wanted things fixed they said they didn’t here anything that was wrong and the car was on E when I needed to test drive I’m like so you’re telling me when u opened that gas tank cover u didn’t notice it was loose and u didn’t hear the knocking I stated I would like to keep my sorento and I was told they can’t approve me for that and it would be too much work for them to approve me again I’m like well u never approved for this car obviously and I’ve been driving this for two months even had to replace a tire and had insurance on the car and got tints put on I was never refunded the money for the tire or tints they basically told me that car isn’t an option they have in back in inventory hey are getting more value of that car with a brand new tire and tints also they wasn’t willing to fix the telluride they told me I would have to wait weeks until they would fix it I said I will not drive it and Billy t stated I will not back him into a corner and rush him like he has to move right now I’m like you’re in customer service I’m the reason. U have a job so Instead of them working with me they said we will give u your money back all of a sudden after me saying I wanted my money back they wouldn’t give it to me so now I’m still being called about if I’m interested in the telluride and even the sales director was just as bad and rude plus they don’t have any loaner cars bc they are so slammed with maintence issues so over it please do your research on these scammers they will act like they are helping u but they told me this happened to 6 people outside of me. Lookout for Mariah Thomas,Brittney and Billy and the entire financing team do your RESEARCH!!!!! More
by DeionHeard
May 19, 2025
Kris was fantastic to work with! It was our first time purchasing a Kia and we were impressed from start to finish. Highly recommend!! It was our first time purchasing a Kia and we were impressed from start to finish. Highly recommend!! More
by nfaust0
Employees Worked With
May 17, 2025
Sam Biffignani was my guy! ! He really pulled through for me and got me a great deal. Definitely a great guy and, if anyone is gonna make it a great experience buying a car, it' ! He really pulled through for me and got me a great deal. Definitely a great guy and, if anyone is gonna make it a great experience buying a car, it's him. More
by ISpeakSax
May 15, 2025
Mariah did a great job and went the extra mile for me and make the process easier. make the process easier. More
by Bmm82
Employees Worked With
May 14, 2025
Mariah is the best! !! Everyone else that I had the pleasure of working with were wonderful!!! !! Everyone else that I had the pleasure of working with were wonderful!!! More
by jennifermattox
May 07, 2025
Gina has great people skills. We were there pretty late and despite the fact that we were exhausted, she made the experience pleasant and quick. We were there pretty late and despite the fact that we were exhausted, she made the experience pleasant and quick. More
by Jess
Employees Worked With
May 07, 2025
I had a great experience here! Sam was a really big help and I appreciated all of his efforts to find me the perfect car. I will definitely recommend Sam and this dealership. Sam was a really big help and I appreciated all of his efforts to find me the perfect car. I will definitely recommend Sam and this dealership. More
by alyw22
May 06, 2025
Mariah is a rock star! ! She worked magic for me!! She was a joy to work with! Thank you so much! ! She worked magic for me!! She was a joy to work with! Thank you so much! More
by Jnewne
Employees Worked With
May 06, 2025
Mariah was absolutely amazing. She spent a lot of time with me showing every feature of the car and allowed me to ask all of my questions. Once I knew which car I wanted she did he She spent a lot of time with me showing every feature of the car and allowed me to ask all of my questions. Once I knew which car I wanted she did her best to find me the exact color and package I wanted! She went above and beyond for me even after we had bought the car! More
by New Van Mom
