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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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May 24, 2021

Everyone has always been so courteous and helpful over the years, especially my service advisor Tim McCarthy, this last visit. I needed to make a cross-state drive the following day and, with his help, fe More

by KC-STL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 23, 2021

Veronica Holliday was very courteous. I didn't have an appointment and she still got me taken care of. Very friendly and quick. Even had my car back earlier than expected More

by Pokermomof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Holliday
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 22, 2021

Excellent service. My vehicle was already scheduled for service, but needed to bring the vehicle in a day earlier due to the engine light indicating a problem. Nick Sandweg accepted my car on the spot kno More

by dcgiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2021

Nick in service is exceptional. Communication skills are excellent. Always go above and beyond to accommodate my work schedule when scheduling a service appt. Cashier was friendly, provided me details on More

by ROBIN.LICATA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
cashier on 5.19.21 (FORGOT HER NAME), Nick Sandweg
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 20, 2021

They provided Great service. John was my advisor and he kept me informed. Fair price. Will definitely go back. They’re are very friendly and helpful. More

by Jennifer.moulton76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Made up , John Dingley
May 24, 2021 -

Suntrup Hyundai South responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 19, 2021

This was my initial service for my 2021 Tucson. As always, the service experience was courteous and competent. I have had my Hyundai cars serviced at Suntrup for over 4 years now and will continue to More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 16, 2021

John was great! Kept in contact with me through text. We discussed the quote and he explained what I should and shouldn’t do to get me back on the road. More

by Branrobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

My service representative Nick was helpful, shared my service video with me, answered my questions and honored my coupon. Suntrup...always A+. I'll buy my next Santa Fe there when ready. More

by Bretrenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
May 24, 2021 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

My recent interaction with Suntrup Hyundai was amazing. Needed some transmission work and expected the car to be in overnight. My service rep, Tim McCarthy, called around 1:30 pm on the same day to tell me More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 13, 2021

Thanks Tim McCarthy for taking care of my car in one day as a walk in. You all do a great job and I'm glad I can count on you to take care of me. Thumbs up. :) More

by gcraig1504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Suntrup Hyundai South responded

Thank you for this 5-star review! We do our best to do everything we can to help our customers get on their way as quickly as possible. We know how vital your vehicle is to you every day and are honored to provide this service to you. Thank you for your loyalty and trust!

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