Suntrup Hyundai South - Service Center

Had my car serviced before a road trip. Tim was my service adviser. Billy was my mechanic and he talked to me, explaining everything to me! service adviser. Billy was my mechanic and he talked to me, explaining everything to me! More

This is the third car I have bought from this dealership, even though I live much closer to the one in Illinois. It is the service department that keeps me coming back. Jorden is a wonderful advisor. I alw even though I live much closer to the one in Illinois. It is the service department that keeps me coming back. Jorden is a wonderful advisor. I always ask for him. I like the video idea. and Nick was responsible for me buying my Kona. More

I loved the video with Adam showing me my Santa Fe and him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you him checking everything out and Tim checking my Santa Fe and helping us was great! Thank you More

Everyone is always polite and service is quick! The free car washes are great! Liked that they had an outdoor waiting room to social distance. car washes are great! Liked that they had an outdoor waiting room to social distance. More

Jorden and the tech did a great job. Helped me get the vehicle ready in time for my trip when other shops couldn't get the job done at all let alone in time vehicle ready in time for my trip when other shops couldn't get the job done at all let alone in time More

Nick was a rockstar in getting my car all tuned up! I appreciated his insight into what my car needed and his work in making sure it was done in a timely manner. A true professional! appreciated his insight into what my car needed and his work in making sure it was done in a timely manner. A true professional! More

Tim McCarthy, as usual, took great care of me and my Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would Genesis. Two things to point out. One, we both knew the warranty period was close to an end. He made sure I knew that it had and that there would be a charge BEFORE performing the service. I appreciate up front candor and no surprises after-the-fact. Also, we presented him with a mystery seatbelt problem whereby the belt would periodically not release when my wife was in the passenger seat. Of course, we could not duplicate the condition on the day of service, but Tim was most helpful and patient in explaining the mechanism and offering to take on the issue if we encounter a repeat. My wife was especially appreciative of that. Despite the cecessation of the waranty coverage and the 45-minute drive I must make, I plan to return to Suntrup for all my Genesis G90 needs. Thank you. More

I went there for maintenance service on my Tuson I was extremely satisfied. VERY impressed with Nick, very helpful ,caring, definitely a plus for HYUNDAI extremely satisfied. VERY impressed with Nick, very helpful ,caring, definitely a plus for HYUNDAI More

I’ve been having my car serviced here for almost 7 years and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may and have been completely satisfied with their service. No one knows your car better than the dealer from which you purchased it. And although you may pay a few dollars more for their service & repairs, you can rest assured that the work was done properly. And in dealing with the same service advisor makes the experience even more pleasurable. So thanks Tim for all your help! More

Went to get a new tire put on and the service was excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but excellent and I was completely satisfied with the service. The gentleman I dealt with was TIM. I did mention his name on the first rating I gave, but I don't mind giving it again if it means TIM will get a good rating, he deserves it!!! More