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Suntrup Hyundai South - Service Center

St Louis, MO

3.4
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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October 15, 2020

Service is always a stress free experience at Suntrup. Tim McCarthy keeps me in the loop with everything going on and is never high pressure. He always greets you with a smile and is very easy to talk t More

by amodesto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Suntrup Hyundai South responded

Thank you so much for your excellent review! We are so glad that Tim had the opportunity to work with you to make your experience with us a positive one.

October 14, 2020

Jorden was great! He made recommendations, but didn't try to sell me service items that I did not need. The service team got me and and out very quickly. Great job! More

by bdierkes
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Oct 14, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 14, 2020

Long time customer, I needed someone to diagnose a wheel issue causing my 2020 Sonata Limited to slightly vibrate between 60-65 MPH. Nick Sandweg and the techs were able to find and fix the issue at no add More

by jmessenger1775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Oct 16, 2020 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Nick here at Suntrup Hyundai.

October 13, 2020

Bob always takes great care of my car! I appreciate his attention and communication in making sure all my questions are answered and that my car is at its best. More

by tkamgirl
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Oct 13, 2020 -

Suntrup Hyundai South responded

Hi Tkamgirl, Bob has been with us for a long time and continues to do a GREAT job. Thank you for taking the time to leave us such a great review. Please let us know if you need anything in the future!

October 11, 2020

Nick was great at communicating with me. He gave me an honest assessment of what I needed and what I could wait on. I always get great service at Suntrup. More

by Lilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sandweg
Oct 13, 2020 -

Suntrup Hyundai South responded

Lilli, Thank you for servicing your vehicle with Suntrup Hyundai , your feedback and rating mean a lot to us. We're glad Tim and Nick helped get you all taken care of! We hope to see you again for your next visit. Please let us know if you need anything in the future!

October 02, 2020

Bob Perry is top-notch. Excellent customer service; friendly and knowledgeable. Bob has been helpful in the past which is why I always request him. More

by spw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Perry
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Suntrup Hyundai to service your vehicle.

October 01, 2020

I needed to bring in my 2016 Accent in for an oil change and to get it ready for winter. As always, I was treated with a high level of customer service and professionalism from my service adviser, Nick San More

by dmk446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Oct 13, 2020 -

Suntrup Hyundai South responded

Hi, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2020

Everyone was very polite and courteous. Excellent waiting area options for social distancing. Overall great service! Jorden in service was really great! Super friendly and knowledgeable. More

by Piperj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Here at Suntrup Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jordan, and it was a pleasure having you at the dealership. We appreciate your review!

September 30, 2020

Had my car serviced before a road trip. Tim was my service adviser. Billy was my mechanic and he talked to me, explaining everything to me! More

by csdbakalar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Greenhaw
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and Billy. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2020

This is the third car I have bought from this dealership, even though I live much closer to the one in Illinois. It is the service department that keeps me coming back. Jorden is a wonderful advisor. I alw More

by sandy.labriere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg, Jorden Basford
Oct 13, 2020 -

Suntrup Hyundai South responded

Thank you, Sandy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Hyundai.

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