Suntrup Hyundai South - Service Center

I always have a great experience when I bring in my car for service. I love being able to schedule an appointment online and the texts I get updating me on my car’s status. So easy. for service. I love being able to schedule an appointment online and the texts I get updating me on my car’s status. So easy. More

Although it can be a hassle bringing a car in for a recall, John the service rep made the experience bearable; he was personable, professional, and very communicative to include explaining how the reca recall, John the service rep made the experience bearable; he was personable, professional, and very communicative to include explaining how the recall repair will be conducted. The dealership also provided a loaner car to run errands while the car was undergoing the recall repair, repair was completed by the estimated time, and my car was even returned back to me with a fresh wash. This is only my second time coming to this dealership for routine maintenance and now recall, but both times have been excellent! Great customer service! More

Yes John was very helpful and friendly. He was very nice to. They have a very good service department. They don't try to push other services on you. to. They have a very good service department. They don't try to push other services on you. More

Tim M. was very helpful and thorough. I was there for recalls on my vehicle, but he also noticed that I need new tires pretty soon. Also, I really appreciated receiving loaner while my vehicle was bein recalls on my vehicle, but he also noticed that I need new tires pretty soon. Also, I really appreciated receiving loaner while my vehicle was being worked on. Overall a great service experience! More

Great service no bulls_ _ t Tim is always there to answer any questions even when I call to make an appt., with him. Also John Dingley is another great guy ! answer any questions even when I call to make an appt., with him. Also John Dingley is another great guy ! More

I always ask for Tim McCarthy. He is very thorough both before and after the service work is done. I also liked the video the technician sent after he completed his work. before and after the service work is done. I also liked the video the technician sent after he completed his work. More

Tim treated me like I was the most important customer to walk into the service department that day. Great experience indeed as it was quick with superb communication and a friendly vibe walk into the service department that day. Great experience indeed as it was quick with superb communication and a friendly vibe More

Tim is a phenomenal service advisor. We had incredible service. Pricing was transparent and he went above and beyond to be clear, communicative, and helpful. My 2013 Sonata drives like it's 50000 miles yo service. Pricing was transparent and he went above and beyond to be clear, communicative, and helpful. My 2013 Sonata drives like it's 50000 miles younger now. What impressed me the most is that while it was being serviced, Tim gave me a call to make sure I wanted my tires replaced because the old ones still had tread on them. Many places will just sneak extra fees in for things you don't need. Not here. I did still want them replaced, but he wanted to make sure that was the case before I spent more money. That, and making sure I knew the progress on my car even late into the evening was great. The pricing is fair, and they deserve it for their hard work. More

I love that video the service technician showed as he was working on my car. Also I want to give a shout out to John our service guy as he is always very courteous and thorough with me. Very happy with my se working on my car. Also I want to give a shout out to John our service guy as he is always very courteous and thorough with me. Very happy with my service. More

Super fast and efficient service. User friendly website and great in person experience. Tim, my advisor, was in clear communication throughout the service. I will definitely be back! and great in person experience. Tim, my advisor, was in clear communication throughout the service. I will definitely be back! More