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Suntrup Hyundai South - Service Center

St Louis, MO

3.4
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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November 17, 2020

Fast and easy check-in! Affordable and friendly servicemen, that spoke straight to the point, and did not try to overload my brain with all those technical car terms. lbvs :) More

by tyliadg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Willis
Nov 18, 2020 -

Suntrup Hyundai South responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Suntrup Hyundai.

November 17, 2020

Nick Sandweg is extremely helpful takes time and explains ever thing so you understand. I had several questions and Nick was very patient, I never felt rushed. More

by dwebb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 18, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2020

Veronica Holliday was friendly and informative! Suntrup always shows great care along with fast and friendly service! Love the text notification versus sitting in a waiting area for routine maintenance. More

by dspurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Holliday
Nov 18, 2020 -

Suntrup Hyundai South responded

Here at Suntrup Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Veronica, and it was a pleasure having you at the dealership. We appreciate your review!

November 15, 2020

Due to my car not starting I had to call a tow truck. I then called the dealership just as a heads up. When I arrived at the dealership Tim came out and greeted me and the tow truck driver. He stated tha More

by jowilson0509
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley
Nov 18, 2020 -

Suntrup Hyundai South responded

It's great to hear that John and Tim was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for servicing your vehicle with Suntrup Hyundai!

November 12, 2020

I called and set up an oil change for my new Santa Fe with Nick. So there were no surprises for me, Nick explained Hyundai's Complimentary Maintenance program, in detail, which gave me a clear understand More

by mierzeje.stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 10, 2020

I've got a good service from Suntrup Hyundai south county. The service was fast and precise. Also, they cleaned my driver's carpet as well. More

by shinji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2020

Excellent service as usual💯Thanks for all you do. I Excellent service as usual💯 Thanks for all you do. I will see you all soon. Take care everyone # mr appreciation Rodney B. Jackson r j More

by Jacksonfamily286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2020

Jorden did awesome! I brought my car in for maintenance and having issues after another mechanic looked it over. He was very quick to get me in, diagnose the problem, and excellent with communication. I lo More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg, Jorden Basford
Nov 13, 2020 -

Suntrup Hyundai South responded

Thank you, Sam, for taking the time to share your thoughts on working with Jorden and our service team. We're glad to hear we delivered such a great experience!

November 05, 2020

Dropped my car off with Tim in the service department for an oil change and tire rotation, told him no rush today. He still got my car back to me with 3 hours. Fantastic service as always. More

by Matt L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Suntrup Hyundai South responded

It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Suntrup Hyundai.

November 05, 2020

You can not ask for a better service. Everything was highly professional and timely. I was impressed by the very efficient process during these difficult times More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 06, 2020 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!

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