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Suntrup Hyundai South - Service Center

St Louis, MO

3.4
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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November 28, 2020

I will only work with Tim.. he is amazing and very respectful. He turned my experience around. Great guy..he goes above and beyond.Tim is great. The stars on bottom are based off working with Tim. More

by kiahm14
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Perry, Jorden Basford
Nov 30, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated.

November 28, 2020

Jordan was amazing he was professional and kind. There was an issue he found that had to be presented to another car dealership he was very helpful. More

by Tfk912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Nov 30, 2020 -

Suntrup Hyundai South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2020

Jordan was very quick and friendly! Always great service here. I was running a little bit late for my appointment and he was very understanding and got me in and out quickly! More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Nov 30, 2020 -

Suntrup Hyundai South responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 26, 2020

Amazing customer service very professional. I scheduled a service appointment and waited for my vehicle. It didn't take long at all. My car was washed and vacuumed after being serviced. More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Nov 30, 2020 -

Suntrup Hyundai South responded

Nina, Thanks for sharing your thoughts about your experience working with Jorden here at BMW of West St.Louis. We appreciate your business and hope to see you again soon!

November 25, 2020

Tim McCarthy is a fantastic service representative! While I was in for an oil change with one car, he gave me a head's up that my other Hyundai (that wasn't even there) might need a recall/repair soon More

by Ed
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2020

Nick always takes great care of me, whether I'm in for just a car wash or routine maintenance, he makes me feel like I am his only customer. He gives me all the information necessary that I need for the More

by Virginia Day
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Nov 25, 2020 -

Suntrup Hyundai South responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Suntrup Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2020

Jorden provided amazing customer service. I am not an easy person to please. Also everyone was in a good mood. That is rare these days. More

by Samspurg29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorden Basford
Nov 25, 2020 -

Suntrup Hyundai South responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 21, 2020

I love the idea of the video of the work done on my car, thank you for that. Also I really appreciated how fast the work was done on my car. I really did appreciate my experience. John really took the time More

by jquernheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Nov 25, 2020 -

Suntrup Hyundai South responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Suntrup Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2020

Tim yet again has proven why Suntrup is the place to go for any car problems. Gary also assisting with this issue and he did a great job. Billy replaced the fuse box in the car and did a great job and it w More

by Joseph.bruno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Billy
Nov 25, 2020 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai. Your feedback and rating mean a lot to us. We're glad Tim was able to help and we hope to see you again!

November 18, 2020

The service advisor (Tim) was friendly and courteous. The service was performed quickly and it was done well. We were notified at home as soon as the work was completed More

by Smhazel01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Suntrup Hyundai South responded

Thanks for sharing your thoughts about your experience with Tim at Suntrup Hyundai. We appreciate your business, and hope to see you again soon! Please don't hesitate to give us a call if you need anything.

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