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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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January 28, 2021

John at Suntrup was extremely helpful when I got my car serviced! The staff is friendly and knowledgeable. The cashier Joyce was very friendly as well! More

by Amyjoytoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joyce, John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2021

We had an annoying rattle on our new Kona. Tim McCarthy and Service Dept. team stayed with it until the source was finally located and fixed. Friendly from beginning to end! More

by terbth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 27, 2021

Service Adviser Tim McCarthy always goes out of his way to make sure I am satisfied with whatever vehicle service that is being performed. He always greets me by name and ask how my day is going which tell More

by brannony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 23, 2021

Thank you to John Dingley for the excellent customer service at my 60Kmile service this week! I bought my 2018 Santa Fe Sport at Suntrup Hyundai and have had all my service visits at Suntrup Hyundai. Jo More

by TLRoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with John and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 23, 2021

Brought my car in for recall service and was hoping I could be out quickly for work. I asked for an estimate, which Tim and Dan followed through on. Overall a very pleasant experience! More

by davierokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bowman
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 22, 2021

The only dealership I use to service my 2018 Santa Fe is Suntrup Hyundai. Ask for Tim. He’s very knowledgeable and eager to answer any questions I may have. More

by dnoble10465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Tim and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 21, 2021

Tim was awesome! Very thorough and up front. Also saved me some money which was great! He gives you an honest assessment and is there to help you. More

by ajchoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2021

Efficient, good work ethic, customer oriented. Clean environment. CDC guidelines followed, hand sanitizer available, face masks enforced. Kept me informed of my vehicle. Work Completed as promised. More

by Konaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 16, 2021

With the help of my service Advisor, John, Suntrup did a wonderful job diagnosing and resolving the issue with my vehicle, and all within a timely manner. Thanks guys! My go-to place for ALL my Hyundai ne More

by Pam P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

January 16, 2021

Our service advisor Nick was great in explaining what services needed to be performed and what services could be delayed until our next service appointment. More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Jan 19, 2021 -

Suntrup Hyundai South responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Suntrup Hyundai.

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