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Suntrup Hyundai South - Service Center

St Louis, MO

3.3
409 Reviews

409 Reviews of Suntrup Hyundai South - Service Center

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February 05, 2021

Wendy is great. The tire on my AWD vehicle was a damaged from hitting a curb. I know from my own research and experience that only replacing one tire can ruin the transmission if the there is too much diffe More

by G70isduchess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Foster
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2021

Tim McCarthy is the advisor I prefer to deal with. I originally spoke with Tony Medlin, but after he died Tim became my main man. He is the reason I bring my car here, even though I have spoken with oth More

by colombo2518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Suntrup Hyundai are glad to have you as a customer.

February 05, 2021

Fast, professional and treated me with respect we all love. Great customer service Job well done on my.2017 Tucson 2-4-2021 Richard Breeding More

by richardbreeding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sandweg
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2021

This is my "go to" dealership. Veronica Holiday in the service center is an example why. Good service, honest, great communication and done right the first time. Even when the guest shuttle was going to More

by danacodan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Holiday
Feb 08, 2021 -

Suntrup Hyundai South responded

Wow! Thank you so much for this great five-star review. We appreciate you taking the time to share this great feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 04, 2021

I made my service appointment online. Upon arriving I was quickly attended to by service advisor Wendy. I was there for the standard mileage checkup, oil change, tire rotation etc. Wendy was very frien More

by KennyNew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2021

We had a tire puncture that John Dingley took care of getting the tire replaced under warranty. Came in without Appt and he made it happen for us. More

by Kevin I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingley
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with John and the service team! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 30, 2021

Tim McCarthy was my service advisor. He explained everything to me about my car. I’ve never had a bad experience. Thanks for awesome service. More

by Phyllismcgee35
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2021

Tim was great throughout the whole process. He was very professional and kept me well informed throughout the process. It made the experience much easier to handle. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for choosing Suntrup Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 30, 2021

Service was prompt and completed more quickly than anticipated. Wendy Foster, Service Advisor, was courteous as was all staff. I appreciated that. Car runs great. More

by myrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Foster
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 28, 2021

The staff was very pleasant and helpful within the first step through the door. Everything was accommodating. My advisor Wendy kept me updated as I waited. This dealership rocks!! More

by avawilliams4294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Dingley, Bob Perry, Nick Sandweg, Patrick Mormino, Jorden Basford
Feb 08, 2021 -

Suntrup Hyundai South responded

Thank you, I am very happy our service department provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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