Suntrup Hyundai South - Service Center

What Others SayI found the vehicle I wanted online, we What Others Say I found the vehicle I wanted online, we did everything pretty much over the phone so when I showed up to sign papers it was easy pea What Others Say I found the vehicle I wanted online, we did everything pretty much over the phone so when I showed up to sign papers it was easy peasy! ... READ MORE Friendly, knowledgeable salesman and staff. Brett did a good job meeting my purchase and trade-in requirements and Fred did a great job ... READ MORE David was very knowledgeable regarding the features of the SUV and also was more than willing to show us various models and provide ... READ MORE Patrick was very thorough and helpful during this entire process. He made me feel good about my purchase and helped me narrow do... READ MORE Tim McCarthy service always prompt and complete with any service issues, he advise u upfront when possible of all service needed to be done or recommended. i always work with Tim to keep my vehicle up to date and running smoothly. I really think Tim is a good service advisor and important to the service team, in addition. John Dingley and Nick Sandweg are also a good part of the service advisor team at Suntrup south. More

Always on time when service is needed. John stayed in contact with me throughout the process. Never pushing other services off. Recommend their service department. contact with me throughout the process. Never pushing other services off. Recommend their service department. More

Tim McCarthy was very complete in his explanation of Tim McCarthy was very complete in his explanation of what was encountered during the inspection of my car. He as always been very polite and tries Tim McCarthy was very complete in his explanation of what was encountered during the inspection of my car. He as always been very polite and tries to get the work done as quickly and efficiently while I wait in the lounge. I couldn't ask for a better service rep More

I think Nick Sandweg went above and beyond by taking the time to explain the repairs and options on my car. I have always been pleased with the professional, friendly and trustworthy people at this dealers time to explain the repairs and options on my car. I have always been pleased with the professional, friendly and trustworthy people at this dealership. I have purchased two cars here. I think the service is more important than the purchase, because it's for the life of the car. It will determine your next car purchase. More

I have a 2015 Sonata and they always perform beyond my expectations in taking care of my services and questions. Nick Sandweg is very knowledgeable and understands how to talk to people on a personal l expectations in taking care of my services and questions. Nick Sandweg is very knowledgeable and understands how to talk to people on a personal level. Hearing not only about my services but others in the waiting room, Nick really helps create a stress free environment with his personality, as well as ensuring the customers/clients understand the services that needs to be performed before he returns to the service areas. The video I received in the email shows the quality this service center puts into their work, highlighting a nail in my tire, showing the new oil filter on the vehicle, and (off video) was washed and detailed. The tech's performance was fantastic as well. I couldn't be happier with his or his teams performance, and will be scheduling other services soon. More

The staff and service at Suntrup Hyundai South is always top-notch! They always go above and beyond my expectations and answer any questions I have. top-notch! They always go above and beyond my expectations and answer any questions I have. More

John was very helpful when I needed to replace my tires on my car. He was also honest about me not yet needing to replace my pads on my brakes. This is just one of the reasons I come to Suntrup for service on my car. He was also honest about me not yet needing to replace my pads on my brakes. This is just one of the reasons I come to Suntrup for service on my car. I feel I can trust the service department to take care of me as well as my car. Thanks John. More

Our experience with the the Suntrup Service Department was great! Tim M. was wonderful to work with, updating me on the progress during the time they had my mother-in-law's vehicle. Tbey were able to quic was great! Tim M. was wonderful to work with, updating me on the progress during the time they had my mother-in-law's vehicle. Tbey were able to quickly get us an appointment after her car had to be towed there, which was SO appreciated, and Tim even texted to let me know when the vehicle was first dropped off. We will definitely return in the future even despite the fact that it's not the closest Hyundai dealer to our home. Customer service goes a long way! More

I am a new customer to Suntrup and Varonica Bishop made me feel welcome. .She helped me schedule my appointment. Greeted me when I arrived. Kept me informed on the status of the repair ( while I waited i me feel welcome. .She helped me schedule my appointment. Greeted me when I arrived. Kept me informed on the status of the repair ( while I waited in the waiting room)and got me checked out quickly. Her Great customer service makes it worth the drive from OFallon. More

Spoke with my service representative, John Dingley, only briefly, when service on my car had been completed. Very pleasant, and service was efficient and reasonably priced. briefly, when service on my car had been completed. Very pleasant, and service was efficient and reasonably priced. More