Suntrup Hyundai South

I'm a loyal Hyundai customer -- I had a 2002 Sonata and knew my next new car would be a Sonata, too. I started looking at the 2010's about 7 months ago and dropped an email to Tony Schuman. He replied very knew my next new car would be a Sonata, too. I started looking at the 2010's about 7 months ago and dropped an email to Tony Schuman. He replied very quickly with the information I requested. I was nearly ready to go into the dealership and meet with Tony when I learned that the 2011 Sonatas were headed for the showroom in February. The pictures looked amazing, so I HAD to have one! Tony was very patient, understanding and helpful throughout the "wait," responding to my emails and phone calls in a very timely manner. Finally, Suntrup had the 2011 Sonatas in stock, so we headed in to take a look and to meet Tony in person. He gave us his full attention and was very easy to talk to. And the car is gorgeous -- what an engineering feat Hyundai accomplished. The test drive sold us and Tony was very knowledgeable about the features and how they worked. The negotiations went well -- Suntrup even came down an additional $1K in good faith after there was some confusion about the bottom line price. Suntrup didn't have the color I wanted, so Tony immediately arranged for a trade with another dealership and said it would arrive the next day! Wow! Tony and Mike stayed late that night to finish up the financing. 2.9% interest sweetened the deal even more. On our second visit, Lisa Sachs completed all the paperwork very efficiently and completely. She made sure we understood everything, gave us honest advice and was a delight to deal with. I picked up my beautiful Phantom Black Sonata Limited two days later and I'm in love with it. It gets lots of second glances and complete strangers tell me how nice it looks. Thanks for such a pleasant experience -- I'm telling all my friends about it! More

My husband and I have been thinking about buying a (used) car for some time now. We headed out on a Sunday afternoon so that we wouldn't be pressured by any salespeople. We visited many auto lots and had s car for some time now. We headed out on a Sunday afternoon so that we wouldn't be pressured by any salespeople. We visited many auto lots and had stopped at Suntrup on Lindbergh. We did like the used Sonatas, and I had every intention of checking on them. The part I dreaded most was even dealing with a salesperson. Some of our past experiences left a really bad taste in my mouth. I went to the website and just "looked". Within an hour I had an email from Tony Schumann. I guess I got the ball rolling on this. I spoke with Tony on the phone to set up an appointment. When we got to the dealership, it was booming with business. (That was a good sign.) When we met Tony, he was as nice in person, as he was over the phone. He showed us around the lot. I felt no pressure at all. We looked at the new. We test drove. All the while, Tony being as nice, courteous and friendly as ever. To make a long story short...they gave us a deal on a new car that we couldn't refuse. No pressure. Everything went smooth. Tony Schumann is now my new BFF! More

Fred and Mike in finance were wonderful. They were both very professional and listened to what my needs were and were able to work with me. I was treated with kindness and courtesy. I would highly recommen very professional and listened to what my needs were and were able to work with me. I was treated with kindness and courtesy. I would highly recommend anyone I know looking to purchase a new car to this dealership and to Fred. He is awesome! I love my new car and you have me as a life long customer. Thanks so much for the wonderful experience. More

Good experience overall. Will rate again after the installation of my sunroof package and spoiler. Of course, this final sentence is simply written to qualify this review with two hundred and fifty c installation of my sunroof package and spoiler. Of course, this final sentence is simply written to qualify this review with two hundred and fifty characters. Seems excessive yet, I'll play by the rules. More

Kevin was very easy to work with and we didn't feel pressured like past car buying experiences with other dealers. Also, the price negotiations went very quickly and they didn't give us the run around pressured like past car buying experiences with other dealers. Also, the price negotiations went very quickly and they didn't give us the run around. The financing also was very quick, they have their act together. We liked them so much, we bought two brand new cars in two days. The only critique I would have is that the advertisements for rebates and incentives is very misleading, although this is common with most car dealerships. More

We walked in the door to find a car for my son. One hour later the deal was accomplished. Fred McClary did an excellent job attending to every aspect of the deal. I was very impressed with the friendliness later the deal was accomplished. Fred McClary did an excellent job attending to every aspect of the deal. I was very impressed with the friendliness of this dealership, their professionism and their willingness to understand our needs. I highly recommendSyntrup Hyundai and Fred! More

Our experience with Suntrup Hyundai, Tony Schumann in particular, began on an extremely positive note. As a background, my wife and I had visited another Hyundai in West County St. Louis (D.T.) to t particular, began on an extremely positive note. As a background, my wife and I had visited another Hyundai in West County St. Louis (D.T.) to test drive a genesis coupe and a Santa Fe, and had an awful expierence (we were promised an extremely good price, and after 9 hours, got a price nearly 300 more per month than originally quoted). Fast forward a few weeks, and I filled out a simple "I'm interested" form on the Suntrup website, not thinking anything of it, not expecting a response. Tony responded within 10 Minutes with a follow up email. From the beginning Tony was interested in helping me, and perhaps my wife get a new car. Tony and I spent quite a while on the phone, and from the start of the call was nothing but honest. So we set up a time to visit the dealership later in the week. We were greeted right away by Tony, and began he process of allowing us to test drive. The entire time he was courteous, knowlegable and very friendly. We sat down to begin negotiations, which were extremely smooth. Tony was very upfront about pricing and trade in's and any available rebates. We agreed on a great price (which easily beat the previous offer from another dealership), and the deal was done. Once the deal was complete, we were so impressed, we began the process of starting a new deal on a Santa Fe for my wife. All of the points previously mentioned with regards to the Genesis were relevant to the deal with the Santa Fe. Tony and Greg (the Sales Manager) stayed late to get the deal done and get us on the road with two brand new Hundai's. Tony was even courteous enough to call while we were driving home to make sure we got home safe, as the snow had begun to fall significantly. Overall, our experience was fantastic. From the deal, to the customer service, to the cars themselves, my wife and I cannot be happier. We never felt pressured into making a decision, and it was clear that the focus was on customer service, making us happy, not just moving veihicles off the lot. When we returned the following day to drop off the wife's trade in, the customer service and courtesy continued. The entire process was efficient, painless and enjoyable. I highly reccommend Tony and thank him for his help making this process as painless as possible. Thanks also to Greg and everyone at the dealership who were more than friendly, genuine and made this process fantastic. I highly reccommend Suntrtup Hyundai to anyone in the market for a new Hyundai. Jon & Becca H. More

I worked with Tony Schumann when I went to buy a new car and I had a awesome expierence. I would reccomend him to all of my family and friends, he was friendly, nice and curtious. I have never had such a gr and I had a awesome expierence. I would reccomend him to all of my family and friends, he was friendly, nice and curtious. I have never had such a great time buying a new car. I was given respect by all who were working and was shocked at how well I was treated. I will go back to Suntrup for my next car and for my kids car, the people there were great. I never expected that I would get such a great deal and be treated so nicely. I have never had a more fun time buying a car in all the years I have bought cars, Tony was first class and so were all of the people he works with. I have bought several cars in my life and I will have to say this was the first time that I have ever met both the sales managers and shook their hands after making my purchase, all I can say is I got a lot more than I ever expected. Debbie Douglas More

As my sister-law- does not have a husband most of her needs in the line of buying cars and having them repaired fall into our hands. I have lucked out that by discovering Keith I am able to rely on him needs in the line of buying cars and having them repaired fall into our hands. I have lucked out that by discovering Keith I am able to rely on him to assist her with purchasing cars and not worry about her being taken for what little money she has. I have been able to send my sister-in-law in two times to buy two new cars from Keith Swearingen and I feel each time she got the best possible deal she was going to get from anyone. Each time he has been very respectful and mindful that she knows nothing about buying a car. She was 64 years old when she bought her first new car. She has always had other peoples junk, so when it did come time for her to be able to buy a new car it was a big task for everyone. Keith not only found the exact car she was looking for, but he was able to get her a good price for the car she traded in. In fact she was able to get a bigger and better car than what she had been looking for because of Keith. My in law was originally looking to buy an Accent, but with Keith’s help she was able to buy the bigger and nicer Sonata. Keith also worked with the finance manager to help her get payments that she could afford and not break the bank. Keith went over the complete car with her and showed her how every option on the car was to be used. Because of Keith, my sister-in-law will not take her car any place else to be service. She lives closer to other dealers, but refuses to take her car anywhere else. Keith has talked to and been very courtesy to her each time she takes her car in for maintenance work or oil changes. The service department has always completed all work requested and it was done at the time they said it would be. I have always found Keith to be dressed very nice and have an extremely great attitude with everyone he is dealing with. I would and I have recommend Keith and the dealership where he works to all of my friends when needing to purchase a car. Maurice Plickebaum 6758 Manchester Drive Maryville, IL 62062 More