Suntrup Hyundai South

Had a great experience with the dealership. We worked with Michael Krupp and he was very knowledgeable and helpful with all of mine and my wifes needs. We went in to buy a used car and after talking with with Michael Krupp and he was very knowledgeable and helpful with all of mine and my wifes needs. We went in to buy a used car and after talking with Mike, we ended up buying a brand new 2011 Genesis. My wife loves it! Thanks for the great experience! Would recommend this dealership, and salesman to everyone we know. More

My check engine light was on on my new Santa Fe. I was really worried about it. Tony got me in quickly, resolving the problem within an hour and a half. THANK YOU ! Kathleen Berry really worried about it. Tony got me in quickly, resolving the problem within an hour and a half. THANK YOU ! Kathleen Berry More

I went to Suntrup to purchase a new vehicle after doing some research on line. I was contacted with in a few minutes of filling out a request online and talked to Tony he answered the questions I had and m some research on line. I was contacted with in a few minutes of filling out a request online and talked to Tony he answered the questions I had and made an apppointment with me to come in and look at a new Sonata. I was quite impressed with not only Tony but the car and the entire staff at Suntrup so I purchased a new vehicle. I have bought a few cars in my day but this purchase by far was the best I have ever had. I would recommend Tony and Suntrup Hyundai to anyone that is in the market for a new vehicle, they are a great team and I look forward to a long relationship with Tony and Suntrup Hyundai, infact I have taken my son and daughter there and bought 2 more cars and referred several people as well who have bought cars and NONE of us have had a bad expierence there, WAY TO GO SUNTRUP! More

Michael Krupp was an exceptional salesman and very knowledgeable. He was extremely helpful, kind, courteous and professional in every way. He took his time and showed me all my available options. Neve knowledgeable. He was extremely helpful, kind, courteous and professional in every way. He took his time and showed me all my available options. Never before have I had such a pleasant experience at a dealership. I left completely satisfied and will absolutely recommend him to everyone I know, and will return to him for my next purchase. Thank you Michael and Suntrup Hyundai! More

Mike was very professional and curtious. I told him my price range and he found the perfect match. He was extremely informative about the cars options and very knowledgeable about the financial aspect of price range and he found the perfect match. He was extremely informative about the cars options and very knowledgeable about the financial aspect of the deal. I would recommend him to anyone looking for a car. More

I've have worked with Tony for 2.5 yrs and his professionalism is outstanding. he is straight forward and honest. He knows how I like to deal and it allows us to find out where we stand within a professionalism is outstanding. he is straight forward and honest. He knows how I like to deal and it allows us to find out where we stand within a freindly relationship More

This was the third car I've bought from tommy in about 8 years. He found me the exact car I was searching for (2012 Elantra) when my friend couldn't find one at all at Dean Team ! The trade in price was ver years. He found me the exact car I was searching for (2012 Elantra) when my friend couldn't find one at all at Dean Team ! The trade in price was very fair and I always get a loaner car when I'm in for service. The guy goes way beyond to help when I need something. I would (and I do) recommend Tommy and the gang at Suntrup in South County to everyone ! He's a real pro !! More

Buying a new car, from an blue collar stand pointe, can Buying a new car, from an blue collar stand pointe, can be a very stressfull, and worry-some process. I,like most people, don't want another bad c Buying a new car, from an blue collar stand pointe, can be a very stressfull, and worry-some process. I,like most people, don't want another bad car deal. After inspecting our nephew's new 2011 Hyundai Elantra, and hearing of the great deal that he had gotten from Suntrup Hyundai in south county and of hearing about the Great salesman (Fred McClary) that he had encountered while there, my wife and I thought we would stop in at Suntrup and look at some of their cars in inventory and talk to Fred, as he had come highly recommended, to see what kind of deal, if any, we could make on a new Hyundai. After stopping in at Suntrup Hyundai and preparing for the worst, I was immediatly put to ease after meeting Fred. Fred is a dying breed of people with great interpersonal skills and oustanding personality, truly a gem and a rare find. I was prepared for the cocky salesman that was armed with the bad skills he had learned from trying to hustle money from card tricks, who's interest was only to make the most money that could from a deal. Instead we got truly a caring salesman, (Fred McClary), who's interest was in getting my wife and I a great car at the lowest possible cost. We had puschased an 2012 Hyundai Elantra, inwhich my wife is absolutley in love with. Linzie, the finance advisor, only compliments the team. Armed also with great interpersonal skills and a very friendly-reassuring personality. My wife and I have a very large family, (seven older children), we will definitley be back to see Fred and Linzie in the near future for another new car deal! Once again thank you Fred!. I can't seem to say enough about this guy. My recommendation to anyone looking to buy a great car and to deal with the very best in the bussiness, do yourself a favor before you stop anywhere else, you have to stop in at Suntrup Hyundai and see Fred and his team! Sincerly: Dale & Becky Davis More

After visiting about 7 Dealers we decided to check out Suntrup Hyundai, Mike greated us very pleasently, and was very blunt (which I asked him to be). He showed us new cars, and a few used cars, and help Suntrup Hyundai, Mike greated us very pleasently, and was very blunt (which I asked him to be). He showed us new cars, and a few used cars, and helped us figure out the financing. What I appreciated even more is I brought the 3 ring circus. Three of us were buying/looking at the car, so it took a bit of scheduling. We had to leave one time to pick up our kids, and another time so someone else could go to work. Mike (and the others) really worked with us on this, and made sure to keep us informed and to call us. I've never heard a car dealership say hey, go home wait a few hours relax, eat, and we can always finish this later. (Doo whatt?) However, the thing that impressed me the most, was Mike's uncanny attention to detail, he remembered what was important to us and never brought it up again. (Being the worrywart I am. It was awesome at the end he went through Everything that was done, and everything we had asked/wanted.) Let's say the car was so awesome the service so great, my little family bought 2 instead of just one. More

I'm a repeat customer of Suntrup Hyundai, but after my experience Friday evening 6/17/2011 I will never do business with Suntrup again and will do everything in my power to discourage everyone I know from experience Friday evening 6/17/2011 I will never do business with Suntrup again and will do everything in my power to discourage everyone I know from ever doing business with Suntrup again. I came in and worked with Tommy Daher 6/15/2011 for a new Hyundai Tuscon, MSRP was $23,145 and I agreed to a deal to pay $22,800. He said he needed two days to get the vehicle and have it ready, which I agreed to. He agreed to give me $8,800 KBB Fair for my 2009 Hyundai Sonata trade-in and I was responsible for $14,000 difference. I then asked if Hyundai still offers $500 military veterans discount and was told "yes" just bring in my DD214. Before I left Wed I left a $500 deposit. Which means with my deposit and military veterans discount I needed to bring a cashiers check for $13,000. When I returned Friday to pickup the new Tuscon he produced a contract for me to sign saying I would pay Suntrup Hyundai $14,000. He did not deduct the $500 deposit I paid in advance nor did I get $500 military veterans discount applied to the $14,000. I had in my possession a cashiers check for $13,000. I had already paid $500 deposit toward the total and with the $500 military veterans discount I was paying the full $14,000. I politely challenged the way the contract was written and showed him my iPad which had our deal itemized on it, which we did together on Wed. He proceeded to lose his temper and began yelling in front of the whole store and customers cussing me with a large selection of 4-letter expletives. He then ripped up the contract and continued yelling and cussing me as he ordered me to leave his store and never come back. I stood there in disbelief, and finally politely said, "who is your manager, may I have his name." He refused to give it to me and continued to cuss me and order me out of the store and to never come back. I calmly ignored him and walked over to the desk of Josh Creamer and asked if I could talk to Tommy's manager. Josh apologized for Tommy's behavior but said he was not high enough up the chain of command to take any disciplinary action against Tommy. He then proceeded to sit down with me and back up that I still owed Suntrup $14,000. After a lot of explaining Josh did agree that Tommy never made him aware of the $500 deposit I paid two days prior and then began saying that in order to close the deal I now owed $13,500. I mentioned that I also qualified for the $500 military veterans discount, so that $500, plus my $500 deposit, plus my cashiers check for $13,000 equaled the $14,000 Tommy and I agreed I owed at the time of pickup. Josh was emphatic that the only deal he would agreed to was that I had to pay full MSRP plus the doc fee, then my military discount would be applied. I would not recommend this dealership to anyone. More